duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,money delivered within 2 business days,very satisfied thanks duales.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“EXCELENTE SERVICIO...EN TAN SOLO 24 HORAS A CIUDAD CAMAGUEY. HASTA LA MISMA PUERTA DE MI HERMANA”

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Posted 4 years ago

“He intentado enviar dinero a Cuba con fondos de mi tarjeta de débito y no me acepta el pago, consecuentemente, no pude enviar el dinero. Decepción!”

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Posted 4 years ago

“Simple a utiliser et un service rapide...thanks Duales!”

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Posted 4 years ago

“Rien à redire”

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Posted 4 years ago

“Greetings, to whom it concern; first and foremost, I'd like to know "why isn't there someone that can assist anyone, potential client/customer with answers relating with sending money to Cuba. Haplessly, I was speaking, asking him questions with a Duales representative, and he suddenly, cut-me off, telling/saying, "he would call me back. I am still waiting!"”

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Posted 4 years ago

“Quick easy to use. Way better than Western union.”

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Posted 4 years ago

“Es fantastico sobre todo para mi que soy cubano”

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Posted 4 years ago

“Very fast efficient service. The money I sent was delivered to the home in less than 24 hours. Definitely will use Duales again.”

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Posted 4 years ago

“Todo lo relativo a su app y página web, el proceso de subscripción y actualización de datos y procesamiento de transacciones está muy bien organizado, es fácil de usar y confiable. En una llamada de atención al cliente que recibí fueron extremadamente amables y eficientes. Sólo espero que la entrega a domicilio en Cuba transcurra sin contratiempos. Muchas gracias. NAS.”

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Posted 4 years ago

“Overall, it was ok but i could not send the amount i wanted to. When i indicated 300 CUC, a box came in saying i was exceeding the permisible amount so i had to redo it and send 200 which means i will have to make another attempt probably next week to complete the 300. I trust the business. I have used the service in the past and it has been effective and reliable. Thank you”

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Posted 4 years ago

“excellent customer service even in holidays, fast delivery. Im happy with the services and over all online experience. Keep it up folks!”

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Posted 4 years ago

“I like the service but the service charge is way too much. I am not going use again.”

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Posted 4 years ago

“Great customer service,fast delivery .”

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Posted 4 years ago

“No logré inscripción en la página”

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Posted 4 years ago

“La entrega fue rápida y efectiva”

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Posted 4 years ago

“Order received in two day, I am very satisfied.”

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Posted 4 years ago

“Excelente servicio, antes del tercer día, mi madre tenia en sus manos el envio,gracias,bendiciones.”

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Posted 4 years ago

“Désolé, je n'utiliserez pas vos services. Vous demandez beaucoup trop d'informations personnelles. Je ne demande pas du crédit, je voulais vous payer pour envoyer cette argent dans un autre pays.... pas emprunter. Même ma banque où j'ai une marge de crédit ne m'a jamais demandé toutes ces informations. Vous êtes très dangereux pour se faire voler notre identité.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews