duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service; however, sometimes the payments arrives very late, more then 4 - 6 days, since the guy who handles the payment at the end (in cuba), lacks the energy to travel to complete the payment.”

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Posted 5 years ago

“The online transaction is perfect for me and home delivery works great for my family.”

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Posted 5 years ago

“Porque es muy seguro y rápido, es muy eficiente el trabajo de Duales.”

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Posted 5 years ago

“It is a good service, fast, good price and excellent currency”

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Posted 5 years ago

“Vey satisfied with you!”

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Posted 5 years ago

“Please, make the paying process easier. No successful company on the internet makes it so difficult. Use PayPal if possible and let the customers chose whether your website should "memorize" the customer/credit card information or not. Don't make the decision for them. Remember, this is not Cuba.”

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Posted 5 years ago

“Berger than before faster”

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Posted 5 years ago

“I have used Duales now for more than six years, and never had a problem with your service! Your direct delivery to my friend is the perfect secure way! Thank you E Bergler”

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Posted 5 years ago

“muy rápido el servico”

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Posted 5 years ago

“Excellent, reliable service. Thank you to everyone at Duales.”

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Posted 5 years ago

“Duales has been offering great service to my family for over the past year, thank you!”

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Posted 5 years ago

“Great service. My friend in Cuba received cash at her home the same day. Wow!”

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Posted 5 years ago

“Good services”

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Posted 5 years ago

“I believe it would make things easier for the sender to get email notice of when funds were delivered. Communications in Cuba is difficult in the best of times but an email notice would be very helpful”

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Posted 5 years ago

“it's silly that i have to convert to usa dollars to send cuc to cuba. they don't even take usa dollars, and i don't live in the usa.”

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Posted 5 years ago

“I have been using Duales for the last 2 years and think they are fantastic! The money is delivered into my friends hands usually within 2 days of sending. So far I have had no problems whatsoever. I would highly recommend their home delivery service.”

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Posted 5 years ago

“Fast service and delivery!”

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Posted 5 years ago

“I did reservation twice recently and didnt get any email from you to continiue with my c. card payment. Its mean I cant send anything....?”

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Posted 5 years ago

“My money transfer went smoothly and expeditiously. I was completely satisfied. Thanks, Duales.”

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Posted 5 years ago

“Me parece un buen servicio es la tercera ves que lo utilizo y esta ves fue muy rapida la respuesta solo me gustaria una comisión menor ya que pague casi un 20% entre lo que pague y lo que recibió mi beneficiario”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,133 reviews