duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was referred to this site by someone who sends money to her family in Cuba. Duales was very easy to use and the funds were delivered within 48 hours, cannot believe how efficient and seamless this process was.”

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Posted 5 years ago

“Super fast delivery! Best service for a reasonable fee.”

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Posted 5 years ago

“Fast and efficient service, i am very satisfied.”

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Posted 5 years ago

“use it 2 times a month for years to send money to my family in cuba never a problem”

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Posted 5 years ago

“Duales is the first and only company that I have trusted to send money to my family. I have had the best experiece using its services. Not only deliver money very fast but also representatives are very professional and they really care about customers. Last and also very important, fees are totally affordable.”

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Posted 5 years ago

“Reliable Fast delivered Securty”

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Posted 5 years ago

“Very friendly staff and always willing to help . Thank you”

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Posted 5 years ago

“Interesting service to have for sending money to Cuba. The only pitfall is the exchange rate which is insanely a disadvantage for Canadian dollars. But I would still recommend this service. The website works well with the eInterac.”

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Posted 5 years ago

“Soy usuaria de Duales por muchos años y en realidad siempre lo recomiendo porque su servicio es rápido y seguro, es en los únicos que confío para hacer mis envíos a Cuba. Nela.”

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Posted 5 years ago

“Duales offers a great way to send money to loved ones in Cuba. 🇨🇺 I have been using this service since 2013, and they are very reliable and speedy. Very honest and have excellent customer support.”

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Posted 5 years ago

“I'have been your customer for quite some time and no complaint for any wrongdoing from duales . Iam satisfied the way your people conduct business !”

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Posted 5 years ago

“I've been using Duales to send money to my friends in Cuba. The rates are very fair and the service is great. The money usually gets delivered within a few days and I've never had a problem. Thank you.”

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Posted 5 years ago

“Very quick service and people had very helpful every time I needed their assistance. I would recommend to anyone.”

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Posted 5 years ago

“I tried to use your service to send money to Cuba ‘Envio a domicilio’ but your system resolutely prevented me from entering the recipient’s correct address. This is surprising, given that (a) it’s a normal Havana address and (b) it’s presumably where the money would be delivered. For the record, the address is: Calle 90 #902 entre Avenida 9 y 11, Barrio Querejeta Municipio Playa La Habana Provincia La Habana [Note: Either - but not both - of the last two lines could be omitted without affecting the correctness of the address] Among other odd notions, your system apparently thinks Habana is a municipio. It is not. Moreover, the system doesn’t list any of the capital’s various municipios. Nor does allow for inclusion of the Código Postal (CP). Regards Andrew Mate”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,133 reviews