duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast and easy to use”

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Posted 4 years ago

“After numerous attempts to send loved one money, I was told about Duales.com, The online process was simple and the money was transferred with in two days! Definitely recommend Duales for your currency transfer needs.”

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Posted 4 years ago

“Good sevice , fast delivery cant complain very happy so far. I really recomend it”

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Posted 4 years ago

“Duales has been reliable in the delivery of money to my friends in Cuba for several years now. Now able to send money to the new MLC accounts in Cuba. Actual "real person" help available, they will return your phone call. Thanks, SP”

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Posted 4 years ago

“Excellent Service. It is fast, easy to use and they answer emails quickly.”

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Posted 4 years ago

“My rating might be higher in future now that I have figured out some of the quirks of the Duales website. First, I could not get beyond the first page of adding a beneficiary for preparing to send an actual transfer until I changed browsers from Chrome to Edge. This happened twice. Also, although it shows various delivery options, none of the specific bank references seem to have any purpose. The only option that worked was the last one... "MLC ... Any Bank". For this option you must have the recipient's bank CARD number that evidently always begins with 9225.”

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Posted 4 years ago

“Thanks for you reply,I will try to send money to Cuba very soon”

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Posted 4 years ago

“Soy nueva recien me inscribi.”

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Posted 4 years ago

“Very fast and efficient service. Will continue to use their services.”

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Posted 4 years ago

“El servicio es claro. Algo complicado la cuestión del monto que se puede enviar.”

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Posted 4 years ago

“Quick and easy way to send money to a recipient in Cuba. However I would like to have the option for the receiver to receive US dollars instead os cuban pesos.”

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Posted 4 years ago

“I have been using this company for a while now and find it very fast and effective. My only concerns are that the fees are a bit high and the people delivering the money to the recipients are not has discreet as they should be. Given that I highly recommend this service. I would give it a 5 star but for my 2 concerns”

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Posted 4 years ago

“I never received any confirmation that my transaction went through and the money was never received by the recipient. No answer from customer service.”

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Posted 4 years ago

“I haven't send any money thru you company because every time that a write the number on the card giving thru BANCO POPULAR DE AHORRO your company do not accept this number and you said is invalid, I may need help because that is the only information I need thank you I will keeping trying . thank you”

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Posted 4 years ago

“I asked a lot of questions to be more in confidence with the process and the company but only got very short responses that were not quite satisfying so I decided not to use the service.”

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Posted 4 years ago

“very good,thanks”

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Posted 4 years ago

“I am really grateful to these guys. Very efficient, easy to deal with. Good job guys! If you need to send money, this is the company you want to trust! Thank you!”

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Posted 4 years ago

“Always great service”

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Posted 4 years ago

“Easy to send and punctually received. Good service.”

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Posted 4 years ago

“I had used this site before and was pleased. This time I wanted to talk with someone regarding the MLC card (I had the AIS number but your site stated you didn't accept it)as I really wanted to send my friend in Cuba US$ I tried for 2 days calling the 888 number and always got a not available recording no matter what selection I made and I tried them all!! As I wanted to send money for Christmas I went for the home delivery of CUCs but know it is more beneficial for them to get US$. It is a wonderful service you provide and hopefully next time I can send my friend US$.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews