duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NO ES FACIL EL REGISTRO”

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Posted 4 years ago

“I have used Duales for 10 years for home-delivery to Las Tunas. When I needed to send lots of money to buy a bus, they allowed me to send more than the normal limit. When a relative got only 135 cuc instead of the 165 cuc that I sent, the problem was fixed by internet in only 3 hours. When I sent money to a small village outside of Las Tunas, to a house which had no street name, and no number, they found my relative without any problems. Duales is great !”

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Posted 4 years ago

“Una terrible experiencia. Después que recopilaron todos mis datos incluyendo número de teléfono no me permite entrar en la cuenta. No pude hacer nada. Para mí fue totalmente inservible.”

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Posted 4 years ago

“Outstanding and trustworthy organization. Highly recommend.”

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Posted 4 years ago

“Facil la aplicacion y los datos en verdad una buena alternativa y solución”

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Posted 4 years ago

“Effective and fast. Thank you”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“sehr schnelle Erledigung des Geldtransfers”

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Posted 4 years ago

“They say you can senda money ti Cuba anda when you select Ais Cars It dosent work”

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Posted 4 years ago

“I can't give a review because I can't send with the mode I was interested in reloading card AIS In dollars”

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Posted 4 years ago

“still I didnt get a message from my friend, that she got the money, but how you managed the transaction until now I am satisfied”

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Posted 4 years ago

“About 1 month ago I did send a very negative review about this company because I could not get in touch with anybody. 2 days later I was contacted and everything turned out to be fine. The money got to Cuba in 2 days, home delivery. Excellent transaction. That is why I'm still with you. Thank you Merry Christmas and Happy and Safe New Year to all of you.”

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Posted 4 years ago

“NOT SATISFIED. Very difficult to sign onto duales.com. Unable to follow the security measures to finish the sign up process. Tried the 1888 number more than half dozen times with no success. Went to find the office...NO LUCK THERE EITHER.”

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Posted 4 years ago

“I went to place an order to load a Cuban bank card. I had the bank the card number and the recipient's name and city but there were so many other questions required I got frustrated and withdrew before completing the purchase”

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Posted 4 years ago

“I am just pleased with everything, so far all is great”

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Posted 4 years ago

“Es una aplicación muy buena y eficiente sin muchas trabas.”

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Posted 4 years ago

“Generally well performing site, but there is no method to cancel and erase transactions. A new user will make mistakes until they become more skilled using the app. Also, if there are limits to the amounts of money that can be sent per time period, ie., a week, or month, it would be good to know this in advance, prior to filling out all the info first, then submitting.”

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Posted 4 years ago

“Facil, seguro y rapido. Enviar dinero nunca ha sido tan simple.”

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Posted 4 years ago

“Wow. Cash hand delivered on Christmas day! Now that is service!”

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Posted 4 years ago

“Facile à utiliser, mais long à processer.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews