duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“mas de 15 anos enviando dinero, nunca problemas, siempre a tiempo las entregas,cargos de envio modicos,reponsabiledad absoluta, digno de confianza absoluta, team de asistencia eficiente”

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Posted 2 years ago

“Duales is a safe and serious business. Customer service is excellent. I have been using this site for years and I have no complaints. Also the exchange of currency is reasonable.”

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Posted 2 years ago

“I am always very impressed with Duales. They are absolutely reliable and they deliver the money to your recipients' door quickly. If you have any queries they answer your emails helpfully. You could not ask for a better and more professional service.”

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Posted 2 years ago

“No aconsejo este servicio para nada es una real porquería he tenido una super mala experiencia con esta agencia, envié una planta para cuba pagándola desde su sitio web donde en este decia que el tiempo de demora de la entrega era de 1 mes pues pasaron dos tres y este es el cuarto mes y aun mis familiares no saben nada de la planta, la cual mande para un momento critico que se pasaba y al final todo fue dinero mal gastado ya que no pude resolver el problema, 👀 cada vez que llamo lo único que dicen para justificar todo, es que los envios se atrasaron devido a el ciclón, cuyo ciclón paso por la zona occidental y yo vivo en el centro así que nada que ver con el ciclón, algo común en esta agencia tratar de justificar cosas que son mentiras, mi consejo no accedan a esta página de porquería para nada”

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Posted 2 years ago

“Duales has been consistently reliable. Home deliveries sometimes within 24 hrs as happened this time and 48 hrs or less for MLC fund transfers. Thank you, Duales.”

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Posted 2 years ago

“The services with Duales is efficient and reliable. However, the cost to send money is excessive.”

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Posted 2 years ago

“the only negative is of my fault in the beginning not remembering my passwords lol, otherwise you offer an excellent service, and tremendous peace of mind with helping our families aboard, thank you”

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Posted 2 years ago

“Always dependable...good service even home delivery to countryside!”

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Posted 2 years ago

“I like so much”

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Posted 2 years ago

“I am very satisfied with the service you give in getting my funds to my friend in Cuba. She knows that your man will come to her door with the funds that I send her. I keep checking your box where you say that I will be able to send her some groceries some times soon. When will this happen? It is now very hard for my friend to find food now in Cuba.”

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Posted 2 years ago

“usually works. limits amounts.”

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Posted 2 years ago

“Ordered on Monday morning and delivered on Tuesday. Great service.”

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Posted 2 years ago

“Excelente servicio”

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Posted 2 years ago

“It is a very efficient web site to send money to Cuba.”

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Posted 2 years ago

“Duales are excellent. They are 100% reliable. They answer any queries quickly and efficiently. They deliver the money to your recipient rapidly. I have used other agencies to send money but Duales are the best”

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Posted 2 years ago

“muy buen servicio”

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Posted 2 years ago

“I have been using this services for a while now and I'm thanks so I can support my goddaughters in cuba. 10 out 10 rating from me”

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Posted 2 years ago

“Series buenas tardes zague Necesito retirar mi dinero que eso no como alrededor de 3000000 de peso y no sé a dónde me van a depositar”

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Posted 2 years ago

“Muy contenta con el servicio mi familia recive el dinero en buen tiempo y buen servicio de parte de customer service. Lo recomiendo”

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Posted 2 years ago

“I have been sending money to Cuba for years through Duales. It is a very recommendable, safe, efficient and fast way.”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,153 reviews