duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, I find the services very good. I just wish that the increments in US dollars would be less than $100 so if I wanted to send $120 or $130 US dollars, it would be ok.”

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Posted 4 days ago

“always reliable!”

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Posted 1 month ago

“Très facile”

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Posted 5 months ago

“keep up the good work like to see minimun of $100, after $100 part of 100. like 120,140 etc.”

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Posted 5 months ago

“It is a good service they provide and it works very good I only wish they had more support when you call they do get back to you eventually but I'm sure they have many calls to attend to the only thing that I would like to see improved is more response to questions or problems and some live operators to talk to”

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Posted 6 months ago

“I have been using duales for at least 10 years and find them very efficient.”

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Posted 7 months ago

“Good fast service , but becoming expensive with increased charges.”

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Posted 9 months ago

“Beneficiary received the money in a short delay”

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Posted 9 months ago

“Deberian avisar al que hace el envío que ya la otra persona recibió el dinero.”

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Posted 10 months ago

“Very trustable, in 14 years you have made only 1 error and it was corrected the following day. In transactions the confirmation from Cuba comes only after 2-3 days. Congrat to Sonia ! Dr. Fermin de la Fuente”

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Posted 11 months ago

“It was fast delivery, but a bit pricy for pressing fee. It would be better if it would be cheaper.”

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Posted 1 year ago

“Realizable service, sending money, but when you need to reach out and speak to a live person, no one available and no one ever calls back.”

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Posted 1 year ago

“Until today "No complains" Ussualy the delivery is very fast. Thank you”

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Posted 1 year ago

“Have been good to work with”

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Posted 1 year ago

“Duales is pretty good. No complaints.”

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Posted 1 year ago

“Excelente servicio!”

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Posted 1 year ago

“Thank You”

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Posted 1 year ago

“Always dependable. Thanks for home delivery to fairly remote area.”

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Posted 1 year ago

“Excelente servicio. Solo faltaría que el que envia reciba la notificación cuando la persona recibe el dinero.”

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Posted 1 year ago

“I don’t understand why there’s a $400 limit per transaction. It is too low.”

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Posted 1 year ago

duales-com is rated 4.3 based on 2,153 reviews