“Today I was helped by a young lad named Joe, great customer service, I thought I had lost a purchase and he was so helpful, in resolving the issue. It seems I had made a mistake, (being 80 didn't help) you have a great employee in this young man.. He will go far”
“Glynis at your store was amazing! Couldn't be any more helpful. Going back and forth for us out the back to get items not on the shelves. Then additional help to find curtains that weren't where they should be (a customer hadnt put them back where they got them) please give her our regards. Many thanks from Craig and Sophie.”
“We visited the store this week to buy some led lights that would work with our dimmer switch.The employee we asked was so helpful and found the exact ones we wanted. It is rare to find an employee anywhere that was so helpful. We are sorry we didn’t get his name, but thank you. We love. Shopping at Dunelm they have so many lovely things to buy, we bought a ‘bear’ cushion at Christmas which was the perfect present for me!”
“My husband and I visited Dunelm in Milton Keynes 25/10/19. We were served by host Sean Collins. Sean was extremely helpful and friendly. Helped us with our purchases even providing tea and cake as it was our wedding anniversary! Sean goes the extra mile. A true credit to the company. Very happy customers. Will certainly return for future purchases in this well stocked clean shop full of tempting items ! Sue and Angelo Bartoli”