Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.17

2.2 Rating 112 Reviews

24 %

of reviewers recommend Dunkin' Donuts

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2.2

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The DD located at the 30th Street Septa Regional Rail stop. I asked for a plain bagel toasted well and took my order to go. Got upstairs to my office and opened the bag to reveal a whole toasted bagel. It was not split and toasted, just a toasted whole bagel? I keep trying to give this location a second chance, but they just keep failing. I am going elsewhere for my breakfast bagel. Sorry :-(”

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Posted 1 month ago

“Went to the sawgrass location outside Marshalls, well I went up to the ice cream bar, waited, no one came to take my order? After a few minutes and the Employees seems to be chit chatting and did not want to help clients ?? So why are they there?? I left!”

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Posted 1 month ago

“Past 6 months the bagels are like chewing leather. I have been a daily customer for over 50 years. The product that made them what they are today is not sold today. Services are horrible and customer relations at corporate is none caring... they have lost my business and many others will follow. At this rate I'm sure they will fail along with K-mart a successful business of the past!”

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Posted 1 month ago

“The Dunkin in Easley SC is never properly staffed. They have signs up that says “ Short staffed , no espresso , and no hot food “ on the drive thru. Mobile orders are never made right and the wait is ridiculous in the morning. Sometimes the main door is locked so you have no choice but to go through the drive thru . I was an everyday customer and now it’s seldom and each time it’s a disappointment .”

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Posted 1 month ago

“At Brooksville and 75. Can never get a latte machine broken. Wow. Star bucks”

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Posted 1 month ago

“Asked for my whap cooked twice took it back in to have it extra cooked and it took them am extra 15 min. Hate this dunkin in Topsham they are useless”

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Posted 1 month ago

“Location at 2302 S New Hope Road, Gastonia, NC hangs up when you call.”

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Posted 1 month ago

“Worst customer service. Been here twice with same outcome and will not try a third time. Employees too busy doing nothing to wait on customers. When they do, they are rude and put out. Left without ordering bc i dont deserve that treatment.”

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Posted 1 month ago

“Marston st. Lawrence mass. Lorraine the new manager. Has no personality not friendly I frequent there evert morning every morning .I left my purse in the car n use y app but was short 23 cents n told h er I'll go get it n she's like no. Wth. Rude as much money I spend on a daily basis she should of let it go or let Me get the money. I know every one in there by name. I been going for years. The store is dirty since other managers left. Time to go elsewhere”

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Posted 2 months ago

“I just wanted to report on the newly remodeled store on Dewey Ave.Terrible customer service.i walked in,barely acknowledged with 2 employees and slower than molasses. I sorta was in a hurry but the two of them were jawin back and forth in their personal affairs.the young man is a poor representative of your company.dredlocks hanging in his face,pants dropping down to his butt and I must've waited to be acknowledged for at least 5 min.and I was the only one at the counter. With such a nice makeover it's too bad a better image of employees can't match it.i used to go to this one all the time.now.i go to Mt Read Blvd one in greece.thats all she wrote”

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Posted 2 months ago

“Service is terrible at the Pittsboro NC location”

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Posted 2 months ago

“Those badges are useless, it doesn't do sh**. Thought i would earn something when do and finish the challenge but nothing. All you got is a stupid badge wth, it's so shady.”

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Posted 2 months ago

“Back in the day, I used watch the hub and cum while drinking dunkin. Once, I spilt some while I was coming on my dick. IT FELT GOOOOD!”

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Posted 2 months ago

“I asked for the $6 meal deal and asked for an everything toasted bagle. Guess my surprise when I got to work and found I had a I guess it was a croissant. I couldn't take it back because I would be late coming back to work. This is like the 3rd time there has been a problem with this place (Schuyler Street, Utica, NY store)”

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Posted 2 months ago

“Hot chocolate had no flavor very pale color tasted like only hot water”

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Posted 2 months ago

“I went to the location at 1066 W Grant Rd in Tucson AZ at approximately 5:55 am on 11/13/2024. I placed an order in the Drive Thru. I was buying breakfast for two young children that are very picky about their food and its appearance. I ordered two coffee rolls and two donuts that were vanilla frosted with sprinkles. When ordering I asked that the coffee rolls be packed separate from the donuts - when purchasing a coffee roll for a child, if it has any sprinkles from the donuts on it, it becomes unacceptable. When I drove to the window to pay and pick up my order, the employee has one full bag. What transpired after that that point was me becoming a joke to the manager (who eventually got involved in my order) and the other employees (a total of 4 including the manager) who all stood around the drive thru window smiling and smirking as if they were watching a comedy. I won't describe more but I ended up driving off not purchasing anything and telling the manager and the employees to all go to he_l!!!! I will never return to any Dunkin Donuts. I hope your businesses go bankrupt and all the employees at that location become unemployed. Treat customers like s_it and you lose customers to other businesses. I'm sure your employees and manager with tell my experience differently to protect their jobs and not your business. Too bad for you for hiring bad employees. Don't contact me because I don't want anything further to do with your company.”

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Posted 2 months ago

“The service was terrible, the hash rounds were old and burnt. Would not recommend going to the dunkin' donuts on office Park in Windsor heights.”

Dunkin' Donuts 1 star review on 13th November 2024

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Posted 2 months ago

“Veteran's Day See screenshot of my complaint to Dunkin Donuts corporate office.”

Dunkin' Donuts 1 star review on 12th November 2024

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Posted 2 months ago

“They were stale, dry, even toppings were dry and tasting bad”

Dunkin' Donuts 1 star review on 11th November 2024

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Posted 2 months ago

“Ignorant manager at your Snyder ave location in Philadelphia.”

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Posted 2 months ago

Dunkin' Donuts is rated 2.2 based on 112 reviews