Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.12

2.1 Rating 212 Reviews

24 %

of reviewers recommend Dunkin' Donuts

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Metrics

2.1

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried the new arrivals, the Very tasty kunafa flavors.. Moreover Quite well serviced by Miss Isha of Abudhabi branch Cornische 933. Thank you for your excellent service and polite behavior.”

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Posted 1 month ago

“This is our normal Dunkin and usually the service is fine enough but the guy at the drive thru today was especially rude for no reason. I realized they were out of what I was going to get and I asked him to give me a second to see what I would want instead when he snapped at me and told me to communicate better and continued to be short at the window. I try my best to be understanding because food service is hard but this was so unnecessary. He should not be working the window with that attitude.”

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Posted 1 month ago

“The girl in the Front desk 3/14 10am was so RUDE! She has the bad attitude, NOT ACCOMMODATING, MAKING CUSTOMER FEEL DISGUSTED.”

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Posted 1 month ago

“Donuts were ice cold and not dipped with enough glaze just dipped the top Nastiest donut I ever had”

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Posted 1 month ago

“Terrible service. You wait over 10 minutes and they become rude when you ask where your coffee is. Today I waited 11 minutes while they served the drive through. There were 4 girls working and not one was making coffee. I’d like to note that there was NOBODY in the store placing orders. Awful attitudes.”

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Posted 1 month ago

“Love Dunkin”

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Posted 1 month ago

“We went to the Juan Tabo location in Albuquerque. The gentleman behind the counter was rude. We talked to him and he didn’t answer us. When he gave us the receipt he actually threw it at us never will we go there again”

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Posted 1 month ago

“Watched my order sit on the counter and get cold before they called my name and put it out on the mobile order shelf.😤”

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Posted 1 month ago

“Never get orders correct, service is the slow. This is not my normal dunkin donuts but of any dunkin I've ever been to this is the slowest and unfriendliest service I've encountered. Drive thru line for coffee and donuts should not take over 30min....ever.”

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Posted 1 month ago

“3635 Philips Hwy is the worst ever and I travel through our Florida. Fully staffed and still waited for 25 minutes. People was not being served but yet can walk around with phones. Never again.”

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Posted 1 month ago

“The location 8650 49th St N has been “off” this week. We stop and get a large coffee, a large vanilla chai tea and snack bacon. Two days,including today, our drinks have been horrible. Today neither one was drinkable. Very disappointed!”

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Posted 1 month ago

“Devin was incredibly rude. Rolled his eyes multiple times and insulted me. They should not hire people who can't work without being rude. I will never return unless i hear he is no longer working. 1025 N 67th Ave Suite 5, Phoenix, AZ 85043”

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Posted 1 month ago

“Last week, I ordered a sourdough egg sandwich. It was so awful, I threw it out. The bread was gigantic, the egg was minuscule. Chess wasn’t even melted. I thought I’d give it another chance, today I got a bagel with cream cheese and egg, the bagel was so hard, I could not bite into it. Cafe con leche left much to be desired, it was all milk, gross!!!! I threw the bagel in the garbage. I will never go back to any Dunkin’, plus, it’s always dirty.”

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Posted 1 month ago

“Very nice place with great customer service and good quality drinks and donuts”

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Posted 1 month ago

“I ordered my favorite donut from my childhood today...a sour cream donut. Not sure what's going on but it was really bad. Actually, sad. It tasted like a box...no maybe even glue...it was dry too. Bottom line it was not the full, crunchy exterior, moist interior, lightly glazed, FLAVORFUL donut of my childhood. What happened DD? Mr. Rosenburg would be so disappointed. As a matter of fact if the Rosenberg family is still involved...get back to your roots.”

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Posted 1 month ago

“I'll never go there again, you cannot understand the foreigner at the drive through, prices are completely ridiculous.”

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Posted 1 month ago

“Rude, take forever, always mess up my orders”

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Posted 1 month ago

“Service inside is the worst. Payed for my coffee and just walked out after 15 minutes. They just worry about the drive thru and that’s it!”

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Posted 1 month ago

“Sick of all the people from India. Hire American workers if you want American business”

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Posted 1 month ago

“Talk about bad service, I mean pure trash EVERYTHING about them”

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Posted 1 month ago

Dunkin' Donuts is rated 2.1 based on 212 reviews