Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.17

2.2 Rating 112 Reviews

24 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Write Your review

Tell us how Dunkin' Donuts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to get donuts! We love them!”

Helpful Report

Posted 3 months ago

“The other day, there was an option to order the Halloween bucket through mobile ordering. It wasn't there today, so I assumed they were out (this was the case at all 8 dunkins near me). I ordered the munchkins, went to go pick up my order and saw the buckets. I asked the lady what happened to the option on mobile ordering g and she said she didn't know. I asked for my munchkins to be in a bucket, and she said since I already placed my order, I had to pay an extra 5 bucks for the bucket! I said really? She said yes, the option has to be picked, and I said it wasn't there. What a way to connect people out of an extra 5 bucks! Just wait to get there to order! Oh, and when you pick assorted and they have 6 options, they only give you 3 flavors. 🤔🙄😆”

Helpful Report

Posted 3 months ago

“I placed an on line order and went to pick it up. The food was old, dry, burnt and horrible. It tasted like day old food. These restaurants should put more pride into the food they serve people to ingest into their bodies.”

Dunkin' Donuts 1 star review on 16th October 2024

Helpful Report

Posted 3 months ago

“I have a DD stainless steel cup purchased in house. The lid broke and customer support hasn't replied to my email and when I called I got a robot response saying they could not take my call at that time. It's 11:20 CST. WTH? The app is no help and there doesn't seem to be a website dedicated to the swag they sell. Not cool Dunkin.”

Helpful Report

Posted 3 months ago

“There is a store at Park ave/reservoir Ave in Cranston RI. Their donuts has such small filling amount. I bought a box another day, I thought it was a mistake. I couldn’t feel the taste of the “jelly” till my last bite. DD reduced the donuts sizes, then now, reduced the filling??? Unbelievable!”

Helpful Report

Posted 3 months ago

“Hawley Pa Route 6, I have tried this store since its opening with the same results and that is awful donuts. I usually go to the one in Honesdale PA but because they are being renovated I tried again. They are just as awful. I have never tasted such bad donuts as these. They are stale and the bakery they use apparently does not know how to make them or are using bad ingredients. Someone needs to check them out even if it is a franchise. could not up load file/Users/johnherringer/Desktop/donuts.pdf”

Helpful Report

Posted 3 months ago

“Picture speaks 1000 words! Top photo....what i thought i was getting from their advertisement Bottom 2.... WHAT I GOT!!! Flavor was good but.... $4.19 FOR 8 LITTLE HASHBROWNS SMH....NEVER AGAIN”

Dunkin' Donuts 1 star review on 4th October 2024

Helpful Report

Posted 3 months ago

“Dunkin Donuts was my fav for coffee and lunch, never again! They've discriminated against Rumble which is a freedom of speech platform since the left media has gone against reporting the truth. They've gone woke, you know what they say, go woke, go broke”

Helpful Report

Posted 3 months ago

“Will never stop there again for ANYTHING! Go 1775 Coffee!!!”

Helpful Report

Posted 3 months ago

“(390 N. Rock Island Rd., Margate, FL) I have been going to this Dunkin Donuts location for years. There is one closer to me, but I prefer the customer service, and enjoyable atmosphere here. There is one employee (Lige) that always greats me with a smile and a hello. A happy disposition like this can make or break your day.”

Helpful Report

Posted 3 months ago

“I have had 2 hot hazelnut coffees with creamer in the last 3 days. They have been very weak and unflavorful. I use to love DD , but now I will NOT go back. AND…. I was grossly over charged at the Hudson NY DD. I purchased 1 med. coffee & 2 donuts. Was charged $7.21”

Helpful Report

Posted 3 months ago

“Most friendly staff always have delicious donuts, coffee in my favorites, snacking bacon they always make it extra crispy for me like I like it very friendly very clean Rochester, Minnesota on 1st Ave., Gilbert and Donald great employees”

Dunkin' Donuts 5 star review on 9th September 2024

Helpful Report

Posted 4 months ago

“I just bought 3 donuts from Dunkin Donuts in Soddy Daisy, Tennessee. I could not eat them. All 3 had mold on them. Never again.”

Helpful Report

Posted 5 months ago

“Waited so long for the new Dunkin to open in fort mill sc and they suck every time I go there they never make my coffee right had them remake it yesterday and it was still awful!! And sad part is a manger was making them! Really bummed out I mite try back later but for now I’ll use other places!”

Helpful Report

Posted 5 months ago

“The location at 13600 New Falls of Neuse rd. Has gotten so impersonal. No one is at the counter when you enter. No one greets you. Then after you wait for someone to assist you they are just so uncaring and act like you are not there. There is a touch screen on the counter to place an order but you don’t know if they have what you’re wanting. There IS a TIP JAR there though. Sad that human interaction has gone bye bye these days. We witnessed a customer enter, wait for minutes to be acknowledged and got tired of waiting and said Forget it out the door she went.”

Helpful Report

Posted 5 months ago

“They are awesome drinks”

Helpful Report

Posted 5 months ago

“I went to the Dunkin Donuts on James P. Kelly Way and again order was made wrong I have seizures and don't drive so I have to get A ride there my 2 lattes cups were only half full and cold my other latte I received a black reg coffee and snacking bacon were raw and no flavor seasonings on them they have messed up numerous times now”

Dunkin' Donuts 1 star review on 6th August 2024

Helpful Report

Posted 5 months ago

“First time at DD. Will NOT be going back. Staff very unfriendly. They never even acknowledged the customers. Ordering was via touch screen or phone app only. Put out my food for pickup without even calling my name. How was I supposed to know my order was ready? Food/drink were adequate. The overall experience was a huge failure.”

Helpful Report

Posted 5 months ago

“I would like to compliment an employee, Mani, from Dunkin Donuts Rt 70 and Lacy Rd. She’s always pleasant and makes a great frozen chocolate drink.”

Helpful Report

Posted 5 months ago

“The cashier Mr. Sikdar all the other staff members, and the server were all very nice and courteous. I purchased a medium coffee every day, and it was perfectly made.Sister was very polite and always smiling. The place was clean and I would recommend it to everyone.”

Helpful Report

Posted 5 months ago

Dunkin' Donuts is rated 2.2 based on 112 reviews