Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.12

2.1 Rating 212 Reviews

24 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.1

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My local dunkin' donuts in Milford Ohio is without a doubt the finest one that you have the people are always very friendly call me by name and if I send my wife to get my daily coffee they never fail to ask if I'm okay and how I'm doing.”

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Posted 1 day ago

“Best Dunkin”

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Posted 2 days ago

“Great! Yummy!”

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Posted 5 days ago

“the service of some workers, such as Sara who works at the store 8490 Seminole”

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Posted 5 days ago

“Sarah Humphrey 5 stars”

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Posted 5 days ago

“Their food is so good and the drinks it taste delicious and I love it”

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Posted 2 weeks ago

“I thoroughly enjoyed my visit to your casselberry dunkin. The staff there was very friendly and personable. The workers name was Kristopher or Kristopher, and he made the vibe in your establishment very inviting GG and bright. His smile was completely contagious and it made the whole place very cheery and joyful. I always enjoy dunking coffee and he even remembered exactly how I like my coffee after only one visit. The lady there was also very sweet and smiling. A friendly happy place makes everyone feel more positive to start their day right. I'm sold as a regular at the casselberry location now.”

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Posted 3 weeks ago

“This employee she's a new face and she was very nice and polite we need more employees like you”

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Posted 3 weeks ago

“I need to commend the employees, especially Ariel, and the staff for the first time in our Dunkin Donuts store, located at 22722 State Rd 54 in Lutz, FL in more than a year. I am giving a great excellent review because I was so impressed by their professionalism, organization, attitude, supervision and prompt service which I experienced yesterday, March 22, 2025. The new team of employees are the best!!! That store, under the old supervision was the worse and they were failing the store in every was imaginable. They never had anything in stock, especially ice cream, and they had terrible attitudes and just did not care. This store made a complete turn around and I was so happy to go in there yesterday and feel great for the first time in a very long time. I know they will now succeed with the great staff that they have hired. They all made an excellent on me and I congratulated all of them before I left, especially Ariel who is an asset to your company. Thank you all for finally making the store the 'Best' one ever!!! From your good customer, Judy Romano in Land O' Lakes, FL.”

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Posted 3 weeks ago

“I get munchkins donuts which is good and it was located in gas station I go there about 2 Times ( I guess ). So Great Bake!”

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Posted 4 weeks ago

“Tried the new arrivals, the Very tasty kunafa flavors.. Moreover Quite well serviced by Miss Isha of Abudhabi branch Cornische 933. Thank you for your excellent service and polite behavior.”

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Posted 1 month ago

“Love Dunkin”

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Posted 1 month ago

“Very nice place with great customer service and good quality drinks and donuts”

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Posted 1 month ago

“Great service, lovely staff. So polite and friendly and helpful to my little boy”

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Posted 2 months ago

“Very polite and helpful staff. Will definitely return”

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Posted 2 months ago

“This location is my regular stop when I go to Dunkin. The staff is very friendly and always succeeds with my order. This morning I went in, and I had a bad experience at another location. The assistant manager quickly made me a new drink, so I had to finally leave my positive review of this location.”

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Posted 2 months ago

“576 Grand Avenue. Ewing/ Best customer service ever and very friendly staff! Was traveling and got a bad coffee - this Dunkin replaced it with excellence. Thank you!”

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Posted 2 months ago

“I love it, they always got my back!”

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Posted 2 months ago

“The DD store on route 23 in Oneonta at Mirabito's is the best one in town. The service is way better than any of the other Dunkin Donuts. So, I will always go here even though it is a bit further for me!”

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Posted 2 months ago

“Dunkin in Mount Kisco on E Main Street is fantastic Super nice staff esp Elida and Carlos. Fast service. I highly recommend this store Much better than any other place near me by far. And big store, can sit at window counter and relax”

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Posted 2 months ago

Dunkin' Donuts is rated 2.1 based on 212 reviews