“After getting sucked into a deal with them for a set price the surveyor came out around to tell us they needed a further 2.5k to remove our boiler,since cancelled there work an lost £500 deposit had conservatory done an not needed boiler moved originally,do not use”
“I can’t fault the service from Dunraven.
We were hoping to have have bi-folding patio doors , but our existing patio door area was too small
and the man that came to see us said that it would be better to have French doors and we agreed.
There was no pressure at all !
The two chaps that came to fit the doors were just brilliant!!
They absolutely knew their job so well and they were so friendly but also very professional!
We are so very happy with our new doors !
Thank you especially to the lovely 2 people that fitted them for us because it was a freezing day and their cups of tea I made them just kept getting cold .
Good job ✔️
Anne Roberts
Thornbury South Glos”
“Product and fitters very good. After sales service is the worst I have come across, took them 6 weeks to change a door handle after spending over 30k with them. We have tried various times to contact them but keep getting fobed off by their after sales team We are now going to take legal proceedings against them to repair the faulty work they done on the troughing.”
“Wish we had read these reviews first. Salesman came today and gave an extraordinary high quote. Was then told a better quote would be given if we signed there and then. Quote droped from nearly 10k to 5k. Very unethical. How many vulnerable people think they are getting a fair price. Do not touch them.”
“Keep away from this firm, have no idea how to communicate with their customers all they want is money.
I will admit I was over the seven days when the contract could have been cancelled but I have never been dealt with such rudeness. They should all learn from one lady at the receptionist who was the only one who seemed to be able to relate with customers' wishes.”
