Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,090 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website. Prompt service. Excellent product with equally excellent packaging. I have been purchasing these stars for many years from another source but will always use Duty Free Crystal in future. Thank you for being ther!”

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Posted 2 years ago

“Excellent company, with great service , fast delivery, good product range at very competitive prices.”

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Posted 2 years ago

“having ordered christmas gift I was happy with it and the price was much less than other companies also arrived two days later excellent service.”

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Posted 2 years ago

“Excellent delivery service Never disappointed by the quality and the price”

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Posted 2 years ago

“Bought for Xmas present for wife,looks good as always from this seller”

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Posted 2 years ago

“Excellent price and swift delivery.”

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Posted 2 years ago

“prompt delivery 5 stars”

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Posted 2 years ago

“Excellent service and very prompt delivery”

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Posted 2 years ago

“Beautiful original Swarovski crystal top quality at a very reasonable price”

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Posted 2 years ago

“Good fast delivery, good communication and product well packaged”

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Posted 2 years ago

“Excellent service & a great price”

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Posted 2 years ago

“Excellent service. Great communication and definitely value for money.”

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Posted 2 years ago

“I always buy my Swarovski from Duty Free Crystal. The prices are much lower. Delivery+ packaging excellent.”

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Posted 2 years ago

“Such a good price couldn't find it lower and surprised how quickly arrived. Also well packaged which is so important when buying swarovski ornaments. Have signed up for e mails so hoping to get some more bargains 😊 Thank you for such good service”

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Posted 2 years ago

“We have always bought our swarovski crystal from DF, but when we asked them for a deal for 3pieces they offered 5%, then the next day they were offering 10%. Emailed to complain, and received no reply. There are other people who are that do discount swarovski, which we may look now at. Disappointing attitude to customers, so why the hell are you asking for my feedback!”

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Posted 2 years ago

Many thanks for the review We are disappointed to receive only a three star review considering we pre paid the VAT, offered free UK carriage and discounted the items by 5%, making it a gross 25% saving over Swarovski online and the UK high street. Best regards

Posted 2 years ago

“Good value and good service!”

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Posted 2 years ago

“Great products offered at a great price with free delivery. Have used a few times and will do again. Happy to recommend.”

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Posted 2 years ago

“Excellent service and quick delivery from Duty Free Crystal despite the postal strike. A lovely addition to my collection.”

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Posted 2 years ago

“I am very unhappy that you did not investigate my missing order just said it was delayed due to a postal strike. I told you that I had received an order that was placed after this but you did not even come back to me. NB: I cannot give details of an order I have not received”

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Posted 2 years ago

Many thanks for the review We did not only speak to the customer but emailed also. The delays were / are caused by a Royal Mail postal strike (which as stated on numerous occasions), with regret we have no control over.

Posted 2 years ago

“Have bought from Duty Free previously & happy to say another positive purchase. Item arrived quickly, well packaged & as ordered. Would recommend to anyone.”

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Posted 2 years ago

Duty Free Crystal is rated 4.9 based on 8,090 reviews