Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,090 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always prompt and efficient and well packaged. So shocked and saddened you are closing. Will miss your price competitiveness . Best wishes to all the staff at duty free crystal”

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Posted 2 years ago

“Great service as always, gutted you are closing down”

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Posted 2 years ago

“Faultless service, easy online ordering and really quick delivery. Thank you”

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Posted 2 years ago

“As always, my order from Duty Free came in double quick time and was well packaged. I'm disgusted that Swarovski have terminated the account forcing the shop to close, perhaps the shop has proved TOO successful with their online sales to the detriment of Swarovski's own sales. However, I doubt this move will increase Swarovski's turnover, I suspect the higher prices they charge will only result in people buying fewer pieces, or stop collecting altogether. Very sad to see Duty Free closing, they have provided brilliant service for many years, best of luck to the team for the future”

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Posted 2 years ago

“I was disappointed I could not use my reward points now I have lost them”

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Posted 2 years ago

“Very happy with the service and the swarovski Crystal decorations always arrive well packaged and in excellent condition, can't believe there closing down, what a shame, such a good company.”

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Posted 2 years ago

“A great site to navigate, I quickly found the item I was looking for and at a great price too. I can highly recommend Duty Free Crystal.”

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Posted 2 years ago

“easy to use web Site. Everything perfect from my end.”

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Posted 2 years ago

“I absolutely love my genie!!! It catches the light beautiful and shows off the wonder of swarovski cystal...”

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Posted 2 years ago

“As always delivered within time scales .swarovski pieces are beautiful .duty free is easy to order from ,gives very good descriptions of goods and payment is easy”

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Posted 2 years ago

“Brilliant shop. Excellent service every time.”

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Posted 2 years ago

“Duty Free Crystal have always provided an amazing service. Such a shame they are having to finish selling Swarovski. Many thanks to everyone”

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Posted 2 years ago

“Item arrived well packaged, delivery time was good and would use Duty Free Crystal again.”

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Posted 2 years ago

“Fantastic service from Duty Free Crystal....as always ....my beautiful Crystal 2023 ornament arrived quickly. Can't believe this is the last time I will be purchasing from them 😢 Feeling sad but know they will be successful in any future ventures they undertake. Good Luck to you all.”

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Posted 2 years ago

“Very good quality, nicely packed and fast delivery”

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Posted 2 years ago

“Great service lovely item.”

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Posted 2 years ago

“The 2022 and the 2023 Swarovski Xmas Star ornament is as always beautiful. I've been buying the Stars since 2005 and bought many from Duty Free Crystal. They have always come on time and packaged well. I'm so sorry that Swarovski has decided to move away from them.”

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Posted 2 years ago

“Absolutely gorgeous, stunning and a lovely colour a little different than white . A lovely addition to other ornaments from Swarovski to add to my collection.”

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Posted 2 years ago

“Great service , quick delivery , always packaged well 👍😀”

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Posted 2 years ago

“Excellent service again, sorry to see it closing down.”

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Posted 2 years ago

Duty Free Crystal is rated 4.9 based on 8,090 reviews