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Dv247.com Reviews

1.6 Rating 134 Reviews
F
Happiness Grade

Phone:

0845 0777 247

Location:

Chesham House, Chesham Close, Romford United Kingdom

F

Delivery - Slow

33.33%
Industry Average
All goods come from Germany so there is a long delay until delivery.
posted 1 year ago - Simon
tried to purchase some mic stands, my card was refused so end of transaction, later on the same day i purchased mic stands with extra mic cables using paypal, the delivery arrived with both lots of equipment from both orders, one not paid for due to card refusal they took all the money via paypal, they wont return my money nor arrange pickup of the items i didnt buy, stole my money like a bunch of thieves,
posted 1 year ago - Anonymous
Ordered an item and was given the option of 2 day express delivery at more than double the cost. Selected that but the item still arrived 5 days later ! No response to emails, no telephone service. Rubbish !
posted 2 years ago - Anonymous
the company requested additional 100 GBP for delivery after the transaction has been concluded. buy from a credible supplier to AVOID hidden costs
posted 2 years ago - Michael
I understood at the time that these units were in shipment from China and delivery may take some time.
posted 2 years ago - Geoff Conway
Agree with loads of reviews on here ... disgraceful company, says based in UK, doesn't respond on phone or email, promises delivery dates and nothing arrives for weeks ... AVOID
posted 2 years ago - Dj Raj
I am Yoges Kiruba. I don’t get my stuff yet. Awful ordering experience for my first, and last order with DV247. In Stock, but then the order seemed to 'get stuck' and no one could tell me why. Web based "Track Your Order" doesn't track your order and emails and requests for call backs are completely ignored. Delivery guy asked again Vat £113. But already I paid with VAT. This is awful experience in my life.
posted 3 years ago - Anonymous
I cancelled my order shortly after placing it (within the hour) for a DDJ-1000 costing £1050 but they said it was already in transit and so could not be cancelled hence I should refuse the package when it gets to my door via UPS delivery and it will be sent back to them and Ill get a refund.
posted 3 years ago - Anonymous
Shocking delivery & service 13 days delivery (advertise 2-6days but I took 6 days before the order left their German warehouse) returned the items but never recived a refund for the postage. Takes days to get email replies and no phone calls answered.
posted 3 years ago - Anonymous
Ordered two items on 25th June and still waiting for them. Emailed and tried to call a number of times and the message says 'we will answer as soon as possible, your call is important to us' just before the call drops. How can companies survive with this lack of customer service. Hate to say I may have to order from Amazon with next day delivery and customer service that this company can only dream of by the looks of the other reviews.
posted 3 years ago - Anonymous