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DX Reviews

1.2 Rating 1,958 Reviews
C-
Happiness Grade
C-

Delivery - Average

59.45%
Industry Average
They claim to have delivered my package today. They haven’t even had the decency to respond from customer services. I think that they make up delivery estimates and times to try to prove that they are competent but from management down to drivers they are totally rubbish. Their poor performance is reflected constantly on local social media
posted 3 days ago - Stefan Morawiec
I was supposed to receive a delivery on the 23rd of January but somehow DX got it wrong and never updated the vendor I bought from.
posted 1 week ago - Anonymous
Received an item that was damaged so the company sent me a replacement with DX express next day delivery! Never arrived on the date the tracking said it was due now just says parcel in storage at depot! Who knows when it will arrive or if it will ever arrive after reading all these reviews!
posted 1 week ago - Anonymous
Absolutely the worst delivery service out there.
posted 1 week ago - Anonymous
Never heard of DX until a week ago when I ordered a parcel from a small company on eBay, delivery attempted on 6th even though initially eBay listing said between 7th & 8th, no knock at the door so no parcel delivered, rescheduled for the 7th same thing happens no one came to the door, rescheduled for 11th, left notes out this time to direct driver to the door, no delivery attempted again.
posted 1 week ago - Anonymous
I am not sure why we cannot give no stars. We have rushed home to be here for the delivery slot. Then a text to say 'sorry we missed you'. A complete lie as we are at home just for this delivery. Of course no card was left because they weren't here. Will complain to the company that uses them.
posted 1 week ago - Anonymous
The worst company I ever tried to receive a delivery. Awful experience with the delivery driver too. Very frightening
posted 1 week ago - Anonymous
Awful delivery driver, rude obnoxious, literally just threw parcels at me and walked away. DO NOT USE
posted 1 week ago - Anonymous
Was told delivery was today Friday 7th as this delivery was for a 50th birthday gift for Sat 8th. Contacted the courier and was told item was not on van and would now be Monday 😡 Absolutley raging about this. Deffo would never use this company 0 ⭐️ from me 👎
posted 2 weeks ago - Anonymous
Absolutely awful company. Send you an email saying delivery is between 8AM and 6PM. Very precise you notice. When you go to track the parcel the tracking is not working! Customer service non existent. Giving 1 star us being generous. To all suppliers usind DX just spare your customers and use someone else.
posted 3 weeks ago - Anonymous