DYL Reviews

Name: DYL
Address: 4551 Glencoe Ave #155, Marina del Rey
Rating: 4.69

4.7 Rating 327 Reviews

94 %

of reviewers recommend DYL

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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been a DYL fan since my insurance brokerage switched our predictive dialer and VOIP to DYL many years ago. We immediately felt the impact of a higher call to contact ratio. Also, DYL doubled our internet lead close rate with the direct connect lead service, which at the time was cutting edge in my opinion. We love these guys, and will remain a loyal customer.”

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Posted 5 years ago

“Great experience!”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“The recorded calls are wonderful to reference. The CRM is great, still working on expanding the capabilities of DYL and love how it connects with my Agency CRM. When a call comes in, it automatically pulls up my CRM. LOVE IT. Still have trouble with the phone application, cant seem to listen to voice mails and it locks up a lot.”

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Posted 5 years ago

“DYL has allowed my staff to manage their call volume and leads in a very easy manner. They are able to quickly retrieve call history for specific customers or leads and across a certain time period.”

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Posted 5 years ago

“Great system”

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Posted 5 years ago

“Helps keeps leads organized and make sure each leads gets contacted multiple times.”

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Posted 5 years ago

“Great service and excellent VOIP system ,i have been using it for many years.”

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Posted 5 years ago

“I am an Allstate Exclusive Agent, since I switched to DYL we have had a significant amount of growth. DYL has helped us track our customers and prospects. DYL has saved us from accusations as all calls are recorded. DYL allows text messages and customers can send us photos using this text feature. DYL has saved us money and time. Thank you DUL”

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Posted 5 years ago

“DYL has helped with providing me tools to train staff and provide above excellent customer service to our members. I love it !!”

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Posted 5 years ago

“DYL has helped us tremendously in the office. I am able to track incoming and outgoing calls. I am able to receive and send text which is phenomenal. I am very pleased with DYL..”

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Posted 5 years ago

“They are always helpful”

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Posted 5 years ago

“Being able to record every phone call is essential in maintaining quality control.”

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Posted 5 years ago

“If you have a small business or starting one , DYL is the way to go . It simplyfies your customers call needs /process and allows you to track missed calls ,fax and vm while you are out in the field prospecting.”

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Posted 5 years ago

“Specific call routing has helped us free up our receptionist by routing calls for clients we are currently working with directly to the right person. Also we have been able to send low priority calls (from mortgage servicers for example) to a Voicemail for us to work as we have the time - not just when they happen to call. It has also helped us segment our clients and make sure the VIP clients are always getting a VIP experience/staff person. It has also helped us market to various referral sources and measure the leads as well as be able to identify in real time where the lead came from so it can be handled appropriately.”

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Posted 5 years ago

“Sales Lead management & call recordings have allowed us to increase our sales goals, growth, as well as reduce mistakes and time consuming follow-up. One word about DYL is "Efficiency". Prepare your Process and protocols and let DYL manage these. Increased customer satisfaction which leads to positive reviews.”

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Posted 5 years ago

“Dyl has made it so much easier to communicate with both staff and clients the way they want to be communicated with from one place. (Click to call, text, fax, and message) Without Dyl, I would have to hire more people to handle the service work.”

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Posted 5 years ago

“Me and my staff like all of the features of DYL. We are not currently using the Lead Management or sales call features but hope to start that up again soon.”

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Posted 5 years ago

“DYL has allowed our agency to ramp up by utilizing the dialer specifics and text messages utilizing technology to our advantage”

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Posted 5 years ago

“DYL offers a package for my office that seems to fit. Their service delivery has improved over the past few years and would only expect it to continue improving.”

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Posted 5 years ago

DYL is rated 4.7 based on 327 reviews