“Sadly a disaster ,I placed a small order with Eagle music , paid the bill and waited. I got a message a few days later telling me my address was inaccessible ???
I contacted Eagle music, they had received the same message!
DHL are the courier,trying to speak to someone in the Customer disservice department was also problematic.
Monday, I received a second message from DHL telling me my address was inaccessible. I was completely lost as on both occasions I was sent an email giving me delivery windows for my order.
I contacted Eaglemusic Monday morning expressing my disdain, they were going to pursue and call me back or send a message. Neither happened.
Today we are no further forward, time and money wasted. Not a good Christmas present.”
“I have been a customer of Eagle Music Shop for around 8-12 months. I have placed about 5 orders with them, and I have always had positive experiences with this online retailer. My latest purchase, a Seydel Saxony 1847 chromatic harmonica was my first chromatic harmonica. Although I am still learning how to play it, I am pleased with Seydel's attention to quality and German craftsmanship. The top two brands of harmonica that I recommend (sold by Eagle Music Shop) are Seydel and Hohner. Overall I highly recommend this online retailer.”
“So helpful, efficient service, so pleased with DVD
But ready to use with new telly & DVD as soon as festivities are over!Then it’s banjo, banjo, banjo!
Thank you again!!regards SusanPreedy”
“The ordering was very good but unfortunately it's now over a week since shipping and it still hasn't arrived (to London).... so I have no idea if what I ordered will arrive 🥴”
“This is without doubt the best music shop I've ever come across. The staff are the friendliest you could wish to meet. They are knowledgeable and helpful. Highly recommended”
“they are great because they are the only people I can find who sell six string banjo strings with the litle metal blobs at the end - Amazon do not - and they deliver really fast - and provide a very good quality product.”
“IAs a guitarist picking up the mandolin I had a very helpful chat with the owner about the next step up from my cheap first mando. While considering what to do I needed a capo for our bands new set, having tried a guitar capo on the mando which severely hampered the playing. Bought the D'Addario and very pleased with it - it's both teeny tiny and robust looking. It also arrive in double quick time - thanks !”
