“The online shop is very good, I had a slightly get issue because I was sent the wrong item peg, but this was resolved without any fuss, and a replacement was with me the next day. Very happy with the customer service and EM’s product line. Keep up the good work”
“Rang and spoke to Jules as I'd ordered the wrong thing on eBay. She sorted out what I needed and I got the replacement really quickly. Thank you for great customer service!”
“Excellent service Banjo wasnt in stock when ordered but gave me a delivery date and kept to it. Set Banjo up as required and shipped as promised.
Second Banjo purchased from Eagle and great service both times.”
“Great shop, large range of ukes to try and staff that won't hurry you to buy. For me, as a Mainland Ukulele player, they recently ordered me a Concert Uke directly from the US and kept me informed of progress until I could arrange to visit and collect it.”
“Easy to find what I wanted and then easy to purchase - no hassles. Strings were promptly sent to me and well packed. Couldn't really ask for more. Thanks!”
“Bought 2 sets of Eagle strings - as always they are excellent and were dispatched and delivered very quickly.
Its always a pleasure to buy music "stuff" from a real music shop like Eagle, rather than the big on-line stores. It feels like my purchase really matters to them and that they value my custom.”
