“Sadly a disaster ,I placed a small order with Eagle music , paid the bill and waited. I got a message a few days later telling me my address was inaccessible ???
I contacted Eagle music, they had received the same message!
DHL are the courier,trying to speak to someone in the Customer disservice department was also problematic.
Monday, I received a second message from DHL telling me my address was inaccessible. I was completely lost as on both occasions I was sent an email giving me delivery windows for my order.
I contacted Eaglemusic Monday morning expressing my disdain, they were going to pursue and call me back or send a message. Neither happened.
Today we are no further forward, time and money wasted. Not a good Christmas present.”
“I have been a customer of Eagle Music Shop for around 8-12 months. I have placed about 5 orders with them, and I have always had positive experiences with this online retailer. My latest purchase, a Seydel Saxony 1847 chromatic harmonica was my first chromatic harmonica. Although I am still learning how to play it, I am pleased with Seydel's attention to quality and German craftsmanship. The top two brands of harmonica that I recommend (sold by Eagle Music Shop) are Seydel and Hohner. Overall I highly recommend this online retailer.”
“So helpful, efficient service, so pleased with DVD
But ready to use with new telly & DVD as soon as festivities are over!Then it’s banjo, banjo, banjo!
Thank you again!!regards SusanPreedy”
“The ordering was very good but unfortunately it's now over a week since shipping and it still hasn't arrived (to London).... so I have no idea if what I ordered will arrive 🥴”
“This is without doubt the best music shop I've ever come across. The staff are the friendliest you could wish to meet. They are knowledgeable and helpful. Highly recommended”
