“As part of my order I requested a D'Addario Banjo/Mandolin Capo but received a D'Addario Micro Banjo Tuner! You have since sent me the required capo. In order to return the tuner you also supplied a me with a return address label which gives no indication of being free post. Is it OK to use this label and simply put the package in the post?
Needles to say but I will not be paying posatage for it??!”
“I have made a lot of purchases from Eagle over the last few years, mainly harmonica gear. They have delivered exactly what they promised in good time without any dramas every single time. Thanks for being so dependable.”
“I got the order wrong which was entirely my fault but the man i spoke with over the phone was very understanding and helpful. Great service and i will use again.”
“Would like to say a thank you to the guys and girls they are very helpful! And i am very pleased with my purchase. Sorry for taking so long to write this review.”
“Thank you for the quick delivery of the item's i had ordered over the Christmas period. I found your company on line after looking locally without any success. I will continue to use Eagle Music Shop for any relevant items i need regarding my new music hobby of leaning to play the Banjo.”
“Really great service. An issue arose with the quality of goods i ordered. They noiticed it before sending called me immediately and offered an immediate refund. After an informative wee chat i chose a different even better banjo, got offreed it at a discsount and they delivered it amazingly quickly. Top shop, top staff!”
