“Excellent service. There was going to be a short delay on my order, and I got a phone call to let me know, and to apologise for the delay. It's a £35 harmonica, it's not like it was some super expensive bit of kit, so really impressed. Thank you.
It was still here in less than 4 days!”
“Having purchased my Banjo from these fine people last year, I thought I would get a couple of spares from them too. Good prices and fast delivery for quality items as usual. Unfortunately, the spare Banjo strings that arrived as part of my order were the incorrect item. A quick call to the company and a very helpful Jules resolved my problem very efficiently and was a pleasure to deal with. New strings arrived very quickly with no fuss or bother. Thanks again, Jules!
You only find out how good a company is when things go slightly wonky!
These guys/gals can be honestly recommended.”
“Both myself and my husband have bought banjo's from Eagle Music and both times the help and advice we received was top notch. These guys know their stuff. Their advice is based on up to date knowledge and they are not pushy or over eager to sell, instead they're very patient and helpful. I recently emailed them re a slimline banjo strap for my goodtime tenor and the strap Lucas advised arrived the next day. It's perfect. Thank you very much. We'll be seeing you again for sure.”
“Highly recommended. Fast response to calls and questions. Plenty of advice on their support website for my banjo query too.
I ordered the wrong size but it was resolved quickly and no fuss.”