“Despite minor faults on product, customer service responded very promptly. The matter was handled by a dedicated staff (in this case Matt). He has communicated with me directly and the matter resolved.”
“I would recommend Eagle Music Shop for any purchases of parts/ instruments/ advice and anything banjo related. Ever since I purchased my Saratoga Star in 2013, I have dealt with Eagle because Deering service is excellent, nothing is a problem for the staff, always very courteous. The Deering website in USA is also very instructive. (I play some Scottish reels on my Goodtime, but I avoid the "Scottosh" genre🧐”
“This shop stocks the thumb picks that I prefer and sells them in quantity but also in packs of three, each a different gauge. Delivery was very prompt.”
“Fantastic Service.
I ordered two items separately on different orders and Eagle Music combined into one and refunded the postage paid completely unsolicited. Packaging quality brilliant!! Ukulele brilliant!! Very pleased. Thank you.”
“Ease of ordering, good range of products and speed of delivery all contribute. to a good experience.
I have been using Eagle music for quite a few years now, purchasing Banjo's, accessories, Cd's/ Dvd's and books. All have been delivered, well packed and as advertised. Some of these items are £1000 plus and I have never been disapointed. They were ordered sight unseen and it it is a mark of my trust that I would have no hesitation in recommending this company to others.”
