“The assistance and advice that I was given was exeptional. My initial contact was with Rachel, who then put me on to Matt, as I was interested in buying a banjo. Even though I was calling from outside the UK, Matt called and explained the various options. While the process took a few days (with Matt's patience), I felt that when I concluded the purchase, it was from a better informed perspective. the banjo, a birthday present for my neice, arrived timeously and in pristine condition. Thanks to Matt for assisting me throughout. All-in-all a most satisying experience. Thank you! Kimon Boyiatjis”
“Asked your customer service for some advice and was happy enough with the response from Matt. Thankyou. Appreciate you keeping in touch prior to delivery, and there was no hiccups pre and post delivery. As far as the products are concerned of course, time will tell.”
“I ordered a fiddle noon online. It was posted promptly so arrived in very good time and was well packaged to avoid any damage during transit. I would not hesitate to order from here again.”
“Very good shop. Prices very good compared to others I've found online. Extensive selection of banjos and accessories. I do like the railroad spike-fitting service for new banjos. Generally well-detailed descriptions of instruments for sale. Banjo setting-up service also very useful. Eagle Music Shop tends to inspire confidence for me as a customer. Excellent website, very clear and well laid out. Overall very impressed.”
