“So much easier talking to place an order than some endless web form. Nice to have a quick chat and get exactly what I needed. Order arrived promptly- great service. Thanks”
“Mostly very good transaction....but.......banjouke arrived with a retaining nut/washer loose. Luckily... saw these items lying on the floor and able to fit them.”
“Good responsive customer service. However, given that their status in the UK Banjo Retailer world I was somewhat disappointed by the limitations in the product range. Once again I have had to go to Bob Smakula in the US for the parts I required.”
“I am especially pleased with item it has made a world of difference to my deering banjo. I didnt ever think I'd want a closed back but I really like it, it makes it sound so much better in my view!”
“Excellent from beginning to end. They went the extra mile to make sure the guitar arrived in pristine condition and in time for an important gig. Huge thank you.”