“Despite speedy no snags delivery, the banjo was really out of tune when it arrived. This makes me wonder whether it had been set up in the workshop as was the case on my other 3 banjo orders.
Despite that minor gripe, I'm very happy with the banjo.
All the staff are really friendly and helpful. I can't fault them and I can't wait to do business with them again.”
“I have purchased items from eagle music several times. I have always
Very good servive, would use. Them again.
Very good service, would use them again.
Anthony Raggett”
“I recently ordered a Hiscox fiddle case. The service from Eagle Music was excellent. I had an initial phone conversation with a very helpful member of the team which helped me decide which case to order. Once I placed the order, the case arrived the next day. Service does not get better than that!”
“I purchased a Gold Tone AC-12 banjo and I’m over the moon with both the quality of my new banjo and the customer service and communication by Eagle Music throughout the shipping process; with Matt emailing me promptly after I ordered to inform me that there would be a slight delay in shipping due to them waiting to receive my order from their supplier.
Upon receiving the instrument, the set up provided was second to none and my banjo was ready to play after unboxing, being a definite upgrade from my previous banjo! I would definitely recommend Eagle Music!”
“It was my first time buying from Eagle Music and indeed my first time buying an instrument. Prompt and helpful service. Item was pachaged reall well. I'm very happy.”