“We had some hiccups with a preinspection and a few issues afterwards that we're more than we expected a new home to have. There were/are also some cospetic defects and "never completed" parts of the build that leave you wishing it was more polished, such as tile grout sections missing & gaps, cabinets separating from the walls, bath tubs not secured to anything, etc...
So far things are being addressed at our schedule so I can't take less than a star off.
Overall were pleased and very excited to be in our new home. All the issues were having are new to us as new home buyers, but they're not major.”
“The Experience was Awesome. Kelly and Colt were Great. They kept us on pointand updated with everything. I'm glad to be apart of this Eastwood Homes Family.”
“We just purchased our very first home and decided to go with Eastwood Homes since they build houses in the neighborhood where a lot of our friends already live. We had heard a lot of good opinions about Eastwood before we pulled a trigger on the house and we never regret about it during the construction. David Hardison provided an exceptional service keeping us updated with tons of pictures, communicating with different departments and he was a very good point of contact and a lot of help. Wayne Miller did a great job on making sure everything is done properly and house is built to last. We feel like we bought not just a regular house, but something custom and luxury just based on our experience as customers. I would recommend Eastwood to anyone. Even our realtor agreed on all of those things as well (and he is very picky in that matter). He said that he worked with some of the custom house builders and their service was not even close to what we had. Currently we are happy first-time home owners and we're looking forward to spending some real good time in our new house.”
“Building a home from the start to the end with Eastwood Homes is exciting experience anyone will dream or crave for. They work with you from the beginning to the end, giving you weekly updates with pictures at every stage of the building. The employees exhibit high level of professionalism with excellent customer care or focus.”
“We love our home and we’ve received lots of compliments on the aesthetics. Our builder has been very pleasant toward us, but he seems too busy and we feel like we’re always bothering him if we need him and it’s like he is in a very big hurry all the time. We’ve called for the paint to be fixed and the painters came out a second time, but there are still several mistakes. Overall, we think it’s a beautiful home. We just hope all of these little mistakes will be repaired.”
“We love our new home and everyone along the way at Eastwood went out of their way to make us happy and comfortable with our experience. We can’t say enough about the warmth and genuine feelings we received every time we’ve encountered our Eastwood rep and builder. We’d recommend to anyone looking to build a home to see Eastwood first. The quality of our home is second to none.”
“I had a great experience buying my first home with Eastwood. Their representatives are very straight forward and quick to respond to any questions and concerns. My townhouse has plenty of space for living and storage, and I'm very happy with the price I paid for a brand new home.”
“There were a few setbacks but Eastwood was great overall! They were able to reschedule our walk through dates when I was unable to attend due to much work schedule. They made the experience much less stressful than we expected, and I was able to be a part of everything because of their flexibility.”
“From our very first encounter with our sales associate Tiffany, we were greeted with warmth and hospitality. That never changed. We were impressed with quality and attention to detail for the price-point. The construction supervisor, Wayne, was informative and thorough. The design consultant, Anna, was helpful and reassuring in a somewhat overwhelming process. From the signing of the contract, the home was built in a little less than 5 months. We had a tight and rather firm target-date and it was met, even with our very cold and wet winter season. Tiffany sent pictures every 7-10 days showing the progress of the build. We really rarely went on site as there was little need. We're in our house now. It's beautiful and feels solid. We are very happy with our choice of builder and would recommend a hundred times over!”
“It was a pleasure working with Mitch and Josh they were both very helpful and knowledge about the whole process and that was greatly appreciated since I was a first time home buyer. I love my Eastwood home.
Sherita Taylor”
“Allison and Jay I give them two thumbs up it was very enjoyable working with them my wife and I are very please with the way they took care of us. We will send pictures after we get settle in and thanks again for a wonderful staff.”
“Love my house and working with Eastwood. The process from contract to closing was very well explained and predictable. After moving in I found a few issues that need to be addressed However; they also offer a warranty on the home which is fantastic for those build related issues that will inevitably come up.
It’s so great to be living in this wonderful neighborhood :)”
“Okay, so Eastwood DOES abide by their philosophy - "Eastwood Homes - Built With CARE!"
Construction "Start to Finish," to final Walk-Thru, to Closing, to fixing those "minor things," ALL of Eastwood's employees that we have met have been fantastic. Jacy Campbell is a TRUE professional; totally knowledgeable of Eastwood's process, caring and truly a great person. Ideal skillset for the job she obviously loves.
Next up, Brandi Metcalfe at the Design Center. Amazing employee! OWNS that Design Center. Admittedly we DID do our "homework" ahead of time but, Brandi walked us through the design of our "future castle" with grace, aplomb and was a TOTALLY patient professional. Helped us EVERY step of the way with asking the right questions and answering EVERY one of ours.
David Ford is an awesome Construction Manager. He MUST have a Harry Potter "Time Turner" because he CAN, and IS, everywhere at once. From our first meeting, the day the concrete arrived for the foundation, to catching him in the street yesterday to ask a question, the man seems to ALWAYS be on the J...O...B. He was always available to answer questions even when it was NOT during his and Jacy Campbell's weekly telecom with us when we lived in Southwestern V”
“Great experience. Friendly and helpful staff. First time buyer and the onsite agent, builder and design studio staff help me out every step of the way. Process was very smooth and delightful.”
“Our Eastwood experience was awesome. Everything went as planned with the outlined process. Things we caught before closing were fixed. Mark the contractor was awesome!”
“Buying this house was an incredible experience. Eastwood homes did an amazing job working with us, helping keep up a fast pace for construction while also maintaining the quality. The were very kind and efficient, communicating in a timely manner and always answering when we had any questions or just wanted to see the progress. Very happy with our new home, we love it!”
“We could not have asked for a nicer salesperson than Robert Rosenberger. He was very knowledgeable and helpful. Robert and Bryan kept us updated and informed the whole time. Looking forward to many years in our new home.”
“Exceptional service. the Eastwood team goes above and beyond to make sure their customers are well taken care. No question is too small or minor for them. They stick by you after the closing process is over. I always feel taken care of”
