Eastwood (Sound and Vision) Ltd Reviews

Name: Eastwood (Sound and Vision) Ltd
Rating: 4.91

4.9 Rating 475 Reviews

99 %

of reviewers recommend Eastwood (Sound and Vision) Ltd

4.9

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

Read Eastwood (Sound and Vision) Ltd Reviews

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Phone:

020-3137 2901

Email:

info@eastwoodsoundandvision.com

Location:

P.O Box 3510, Barnet, EN5 9JY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, efficient and a total pleasure to work with. Richard at ESV is there to make your purchase decisions easy. Great prices too. Highly recommended indeed. I send my friends there.”

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Posted 9 years ago

“Fast and efficient. Will use ESV again.”

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Posted 9 years ago

“consistently good service (and there's a human at the other end of the phone if you need to speak to someone)”

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Posted 9 years ago

“Order placed for Angelbird SSD2go Pocket drive. Item described as "in stock". Goods not received after four weeks. Contacted ESV, and was told item would post out on a specific date. Needless to say that date came and went, I allowed a one week grace period, but still no drive arrived. No update from ESV either, and item still on website described as "in stock". Now six weeks after placing the order, and ESV taking funds immediately, for goods they never had in stock, and for which non delivery of ESV simply blame-shifted to distributor. Refund, when requested, issued within 48 hours. Do not order from ESV unless you want frustration and headaches.”

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Posted 9 years ago

“Good guys”

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Posted 9 years ago

“There was a problem with the delivered product but ESV replaced it immediately . Very good customer service.”

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Posted 9 years ago

“I am very impressed with the service. I accidentally ordered the wrong model of Metabones speedbooster. When I contacted Eastwood sound and vision by e-mail they got back to me very quickly. I received the correct model the day after I had returned the original purchase.”

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Posted 9 years ago

“Delivery was quick and the customer service was excellent! Great prices and absolutely no problems. Would buy from again. Highly recommend.”

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Posted 9 years ago

“Very fast and tracked delivery, product was very well packaged as well, I would definitely recommend ESV”

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Posted 9 years ago

“Wonderful to deal with - the order was followed by a phonecall to inform us of a cashback offer that would save us some money, and an issue whereby we had to cancel an item was dealt with swiftly and professionally. Delivery was fast and hassle free - thanks!”

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Posted 9 years ago

“Ordered an Apogee ONE for MAC and iOS. That was the cheapest available from the searches I performed in the UK. Though their website mentioned any order placed before 2pm will be posted the same day, my order was only dispatched a day after. They apologized for this delay as apparently it was for the stock delivery. Pity I ordered only based on their claim as I had a gig over the weekend I wanted to use the ONE. However thanks to the delivery company who also delivered on a Saturday due to which I could use the ONE. The product itself is good so far, though there's a small learning curve involved.”

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Posted 9 years ago

“Good products and next-day delivery. Also used a courier company with really good comms. I am very pleased, thank you.”

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Posted 9 years ago

“Excellent service and quick delivery. Wil recommend ESV to everyone.”

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Posted 9 years ago

“Over the last 3 years we have purchased several times from Eastwood Sound & Vision including Blackmagic Audio Monitors, Teranax 3D Standard Converter & Processor & Decimator 16 Channel Multiviewers just to name a few. We have always found them to be very competitive on price which being a small company is probably what attracted us in the first place. Richard has always proven to be most helpful from a technical & sales point & is more than ably supported by Louise on the invoice/finance side of things. Delivery is prompt & if they don't have it in stock they are quick to order it & delivery is often direct from their supplier in an effort to save time & get it to you asap. With ES&V you get the whole package, choice, quality products, help, advice, support, backup & we have no hesitation in recommending them & will continue to purchase from them. Flo @ Crosspoint”

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Posted 9 years ago

“10 out of 10 I could not ask for more. No sooner had I ordered on line that contact back via phone was made. (Sonnet's USB 3.0+eSATA Thunderbolt Adapter). I was told when I would receive my purchase the next working day (Monday) as I ordered Friday afternoon. Tracking was available a email told me within 6o min of when it would arrive. Thank You!”

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Posted 9 years ago

“I got the Atomos Power Station from ESV as the price was good. I hadn't been aware of them previously so it was a bit of gamble, but in this instance I didn't need to use the kit the next day so I wasn't worried. And I needn't have been; it turned up next day anyway. I don't like writing reviews without extensively using the kit in question and I only got it yesterday so can't say much, which is why I only gave 4 stars. Nothing wrong (OK, maybe a few niggles, see below), just not enough information yet to say that it is exemplary. First point is, make sure you order the right version, Photo or Video. I had researched this a couple of weeks ago then the day before yesterday quickly got my order in between edit jobs, forgetting to do exactly that. The difference is the Video version ships with adaptors for a wider range of cameras and with significantly bigger (and heavier) batteries. Everything else is the same, even the carrycase which has slots for the missing adaptors. Realising my mistake, I decided I'd take the significant saving of the Photo version as I already have bigger batteries (which you can get for less than the difference between the models anyway, so you could have two medium and two large for less money) and the additional power adaptor I want is another Sony one which doesn't ship with the unit. To save you looking elsewhere, the Photo version ships with 2 dummy battery units with short leads which simply plug into the back of the Power Station - a Sony FW50 style (A7 series, RX10 plus others) and one that will do the GH4. You could run other things from the sockets instead. Although not a kettle or an aluminium smelting plant, just in case you were thinking of it. If you are looking at this item, you'll know you want something to power your camera either from the mains or from batteries with a significantly longer run-time than internal batteries can allow. Having just finished a series of 2 camera shoots in multiple countries using an A7s and an RX10M2 with internal batteries only, my biggest on-set frustration was having to re-set the shot when changing batteries as the lenses revert to default zoom and focus when the camera is switched off, while my biggest logistical frustration was how to charge the eight batteries I was using while also getting some sleep. I expect this unit to help considerably, but can't say yet whether it does. With an external recorder, it also means not worrying about long record times such as shows, conferences etc. The lead from the transformer unit to the Power Station is nice and long - the first can be on the floor while the main part of the unit can be at eye height, keeping strain off the connections. Four more points I can make without having actually used it yet - 1 I have a few NP style batteries, but one pair doesn't fit on the atomos while they work fine on the monitors I bought them for. Fortunately, it looks like I could run the monitor from one of the two USB power sockets on the power station, but I haven't tried it yet. 2 I had a small shoot yesterday and frankly couldn't be bothered with the extra bulk and faff of the atomos, even though I kind of wanted to play with the new toy. 3 One of the questions I had before purchasing the unit was how you could use the dummy power supply unit with the A7s when the battery door would have to be open to let the lead through, yet the pictures show the units attached. The answer is that there is a small rubber cut-out in the battery door of the camera that allows the lead through. I guess they just don't show this in the advertising pictures because it doesn't look that great. No, amend that - it looks amateurish. The rubber cut-out hangs down exactly where the edge of the atomos should be so you have to have the camera and atomos at an angle to each other. They will still work fine, its just annoying. Really annoying. You can also take off the battery door from the A7s, there is a neat little sprung slide so it only takes seconds, but its just one more thing to potentially lose and have to put back on when you want to put the internal battery back in and go light. 4 Another set of NP style batteries I have started charging, but finished with all four green LEDs flashing. I looked up the error code in the manual - Nothing. Checked support on their website - Nothing. Tried to leave a question for support - I couldn't until I'd registered the unit. I couldn't register the unit as the serial number is written so small I have yet to be able to work out what it says. Either that or they have a filter that doesn't accept serial numbers from the Power Station. 5 (ok, I know I said 4 points) Again, I haven't had a chance to try it, but I think if I was using it on a tripod I would mount the camera directly and have the atomos on an arm nearby - if you're shooting on sticks you want stability, not additional flimsy-ness, especially with heavy lenses. Being able to mount it directly to the camera is great for hand held. Having said all that, a unit that provides mains power, plus continuous swap-over battery power, plus battery charging, plus auxiliary power out that fits in the same physical and economical footprint as a single V-lock battery - its got to be quite bad not to be good.”

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Posted 9 years ago

“Placed an order for a G-Technology EV dock /2TB over the weekend and arrived on Tuesday. I phoned the company late Monday as I hadn't had any shipment confirmation. Sales guy informed me that the item wasn't in stock but they had contacted their distributor to have the item delivered straight to my address rather than loose an extra day which I thought was pretty decent. Overall v happy with service and will prob end up buying my studio XL with EV system from them which apparently is being released in the next two weeks according to the sales bloke. Also as a heads up its worth noting that El Capitain doesn't support RAID anymore in disk utility so I had to to get a copy of SoftRAID.”

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Posted 9 years ago

“Good communication, excellent customer service, highly recommendable, good prices will do bussiness again”

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Posted 9 years ago

“I have ordered a few items now from Eastwood and the quality of products is great and so is value for money. Having said that I am always disappointed with the delivery service, I understand that there is a free service however I order a new Atomos Assassin on Wednesday evening hoping that it would be delivered by Friday only to find out that I won't have it until the following Monday. I live in Northern Ireland and find this extremely frustrating and a real let down to what is otherwise a great service. I will be shopping around more in the future because of this.”

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Posted 9 years ago

“excellent service, prompt response to enquiries, I will shop at ESV again.”

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Posted 9 years ago

Eastwood (Sound and Vision) Ltd is rated 4.9 based on 475 reviews