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Easyjet Reviews

1.9 Rating 381 Reviews
F
Happiness Grade
F

Refund - Difficult

30.43%
Industry Average
basically we flew out for my partners birthday in Mallorca in October, fab holiday only to be let down by a 24hr delay and a cancelled return flight notified around 4hours after our flight should of left Palma which was due to no crew available!! emailed Easyjet for a refund or compensation, to be emailed we were sending the wrong information, or they couldn't download the attachments.
posted 4 months ago - Anonymous
This was accompanied by a hard no on a request for a refund ("We apologise we cannot accommodate your request as we are a non-refundable airline, we truly understand the discomfort regarding that incident, but we will make sure the crew is focused and well aware, we will investigate this further to ensure your rights in the future, for your contentment is what we strive for.
posted 5 months ago - Anonymous
We had to check in online for both new flights but there was no indication that our luggage was included so we booked it on ourselves and had to pay up front although it transpired we probably did not need to do this but Easyjet have refused to refund us for the extra 4 bags we didnt need to book.
posted 7 months ago - Anonymous
After numerous emails, Easyjet refused to refund the 58 Euros, despite clear evidence of their mistake.
posted 8 months ago - Anonymous
Easyjet makes Ryanair look like Singapore Airlines My Wife was speaking on wotsapp to Easyjet customer services about compensation for their flight cancelled yesterday and rescheduled for today when the agent said he would refund the expenses and compensation immediately but he also went and cancelled the rescheduled flight.
posted 10 months ago - Leigh Patterson
I requested a refund and bought a last-minute one-way flight on Air France to CDG, paying a small fortune.
posted 10 months ago - Michael Seaman
The flight was 20 euros, and for the 40 seconds they took to modify my name they charged me 72 euros! when i got in contact with them they refused to refund me.
posted 1 year ago - Anonymous
Easyjet charge £49 per person per flight to "amend" the booking which i agreed to thinking i would get the original flight cost of £217 refunded through this process.
posted 1 year ago - Christopher Davey
Extra charges at the control when I had paid at my ticket for a second luggage. No refund from the company
posted 1 year ago - Anonymous
It’s been almost a week and I don’t have a full refund.
posted 1 year ago - The Kings