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Easyjet Reviews

1.9 Rating 371 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.54%
Industry Average
terrible company terrible service total disrespect of their customers. the only guarantee they offer is to have your flight canceled
posted 2 weeks ago - Frank
Very poor customer service with a don't care attitude, so off to the ombudsman we go.
posted 1 month ago - Anonymous
It is rhe worst scam you will lose more than you will gain You are not saving any money go for the right air line Horabul customer service Horabul tactics to make money No remorse for any mistake by customer Thugs thugs thugs
posted 2 months ago - Anonymous
Terrible service and customer service.
posted 3 months ago - Victor
It’s frustrating to see such poor customer service and inflexibility from an airline.
posted 3 months ago - Anonymous
bad service, bad experience, no way to contact airline except to make a reservation! How this started: On checking in at Naples airport I had my cane that I was walking with, a smaller rolling carryon piece of luggage, and my larger purple piece of luggage that i needed to check.
posted 3 months ago - Anonymous
Appalling customer service and a don't care attitude.
posted 3 months ago - Anonymous
Their customer service is more interested in dodging responsibility than resolving issues.
posted 4 months ago - Anonymous
Easy Jet are always delayed or cancelled. They have terrible customer service, no support, and dishonest. Avoid flying with them.
posted 5 months ago - Calum Smith
Cancelled flight at the last minute. Couldn’t rebook onto another flight. Customer service team was rude and not helpful. So very disappointed. I regret using Easyjet. Flight EJU7839
posted 6 months ago - Anonymous