Easyjet Reviews

“ However, our experience today with Easyjet staff on the ground and in the air shows how great customer service in difficult conditions goes a long way. ”

“ Received notice on 7th of August to say my flight was cancelled due to the virus I was offered a voucher or a refund I chose a refund and it was in my account on 9th of August how's that for service well done ”

“ Customer service staff great . ”

“ Well, two days later there it was, so really apart from the issue with the first customer service number I tried I haven't got any complaints. ”

“ From a very anxious and nervous flyer! - I went to Prague with friends for a birthday, on the way back to Manchester I became very anxious and had a panic attack! The staff where amazing! I cannot thank them enough for calming me right down and even staying near me the whole flight and checking that I was OK, every noise that happened or was going to happen they explained it in great detail which put me at ease throughout the flight! I even got to go in the cockpit! 10 star service especially Chris on Easyjet flight ezy 1802 from Prague to Manchester! I will defo be flying with them the next time ”

“ Unfortunately my flight was cancelled due to horrendous weather conditions. Only part of my refund from Easyjet was provided immediately. I rang Easyjet help line. Lovely gentlemen took my call, realised the error in only part refund. Within 2 hours the full refund was in my bank. Great service in an unhappy moment and great disappointment of not making it to Amsterdam from Liverpool. Thank you Easyjet. ”

“ Very good follow up customer service ”

“ Quick and affordable flights from London to Edinburgh. I was happy with the service provided. ”

“ The website is easy to use and very clear too. Service delivered is as good as you would expect: nice personnel on board, comfortable seats and their flights are usually on time. Highly recommended. ”

“ Reasonably priced efficient service ”