Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 558 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

Questions

Metrics

1.2

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not sure that even one star isn't too much! They continually bombard you with 'phone calls about "reward" schemes and refuse to take NO for an answer - "We will send it to you anyway and you can cancel it if you don't want it." The only reward is that they take money from your account, there certainly don't contribute to an easy life.”

Helpful Report

Posted 3 years ago

“These people are scumbags! After repeated calls to join their rewards club, I finally gave in based on being told I'd get a free trial with a rewards package that I could keep, and I could cancel before the end of the free trial. Fair enough, I've got a lot on so didn't think much more of it. The rewards package arrived AFTER the free trial was over, and sure enough, Easylife had taken £74.95 out of my account. How is that a free trial? What am I trialling? Have nothing to do with these scumbags. They're scammers, they're thieves and they're parasites.”

Helpful Report

Posted 3 years ago

“Be very wary of this company. I had bought a product from them and had no problems at all with the purchase. Around 6 months later I had a phone call from them asking if I was happy to receive pamphlets from them.( I had been receiving pamphlets and leaflets from them throughout this time) and they then said they would send me a letter- I did NOT give them any card details in this telephone conversation. Around a month after this telephone conversation I received a letter in the post saying that I had signed up to Gardening Club and that they would be charging me £69.99 a year for this. I had a 14 day cooling off period to cancel this ( although there was actually only 8 days left when I received this correspondence.) I immediately rang to cancel and also emailed to cancel and rang my bank to ensure that no money was taken from my bank account. Exactly a month later Easylife withdrew £69.99 from my bank account.”

Helpful Report

Posted 3 years ago

“This company are fraudsters who prey on the elderly by bombarding them with emails and phone calls. My 85 year old father had money taken from his bank account on 3 occasions that he had not authorised., sending him some of membership and it was up to him to return and claim back money. Fortunately i took him to his bank Barclays who were brilliant and cancelled the payments and refunded and open a Freud case against Easylife, he also had to have his bank card replaced.”

Helpful Report

Posted 3 years ago

“This company fraudulently took money from my bank account on two occasions despite me telling them that I didn't want their Rewards card or join their Garden club. I've created two police incident reports on the Action Fraud website for the fraudulent access of my bank account. You should do it as well if you've told them No but they've still took money.”

Helpful Report

Posted 3 years ago

“I keep getting call about there reward system and telling me to join it the guyon the phone yesterday was really rude to me and telling me hes sending it out i said i don't want it as i will forget to cancel it and they will take money from my bank after 14days i was not happy with the way i was talked to on the phone if they dare take money from my bank i will contact the police as its stealing”

Helpful Report

Posted 3 years ago

“Disgraceful company. I also get the repeated calls to join their scam Rewards scheme. They change their number frequently to get round call blocking. I gave the guy a right earful this morning - his response 'I'm only doing my job'. I advised him to get a proper job. I WILL NEVER USE EASYLIFE AGAIN. Oh, and if they really cared about people having a bas experience with EasyLife they would put an immediate stop to these scam (illegal) calls.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Utterly appalling company. Quite unsolicited they debited my bank account £74.95 to go on some reward scheme I did not want. This happened after I put the phone down as I was fed up being pestered. This is surely an illegal scam. Easy life - not in the least. It seems they make life hard for many and they should be reported to trading standards. Can Trust Pilot do that ?”

Helpful Report

Posted 3 years ago

“They don't leave you alone after you've ordered something. I get frequent calls telling me about a rewards club, I've explained many times over I don't want to join their rewards club and I still get hassled. I've asked them to take my name off their calling list, I hope they do!”

Helpful Report

Posted 3 years ago

“Beware! 1 star is only because it is the only way that you can write a review. Appalling company. I regret ever having purchased from them. I should have Googled them first because there is bad press about them everywhere. They have been an annoyance, aggressive, intrusive and underhand ever since. DO NOT BUY FROM THEM.”

Helpful Report

Posted 3 years ago

“absolute frauds, NEVER BUY OF THEM! had the same issues like many people where there take money out of your bank without permission”

Helpful Report

Posted 3 years ago

“Easy life continue to share my details with numerous other companies when I have to Them to remove any contact details of mine. Some of these other companies contact me continually even when I have told them what they are doing is unlawful. Some seem to be complete scams”

Helpful Report

Posted 3 years ago

“You do not honour promotion codes”

Helpful Report

Posted 3 years ago

“Will not stop calling from a place in Wales keep asking you to take credit call about 3times a week will not take no for a answer”

Helpful Report

Posted 3 years ago

“My dad ordered from easy life , a month later Easy life used his bank details from the purchase he previously ordered. My dad checked his bank statement a month later and had £76 taken out of his account , he rang Easy Life and the lady on the phone said he has signed up to a book club and gardening club which he didn't. The money was refunded . A month later the same happened and a month after that £18 was taken by Easy Life . This is a complete scam and fraud by using customers bank details and saying they have signed up to all sorts of things when they haven't and debiting money from peoples accounts when they know nothing of it . Absolutely discusting company .”

Helpful Report

Posted 3 years ago

“De blåser 98% av sina kunder. Borde stoppas helt”

Helpful Report

Posted 3 years ago

“None delivery of a planter. Waiting 3weeks. Also no update or info sent”

Helpful Report

Posted 3 years ago

“This company is without a doubt the worst we have ever dealt with. We have been scammed at least twice that we know of, once for £79.99 and once, for £73 .98. I am still trying to have myself taken off their list. Don't touch them with a barge pole Eddie”

Helpful Report

Posted 3 years ago

“Takes 20 minutes for anyone to answer the phone , then they say systems are down call back tomorrow. I suspect they know I wanted to cancel a catalogue being sent .”

Helpful Report

Posted 3 years ago

Easylife Group is rated 1.2 based on 558 reviews