Easylife Group Reviews

Name: Easylife Group
Rating: 1.16

1.2 Rating 550 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

Questions

Metrics

1.2

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgraceful company. I also get the repeated calls to join their scam Rewards scheme. They change their number frequently to get round call blocking. I gave the guy a right earful this morning - his response 'I'm only doing my job'. I advised him to get a proper job. I WILL NEVER USE EASYLIFE AGAIN. Oh, and if they really cared about people having a bas experience with EasyLife they would put an immediate stop to these scam (illegal) calls.”

Helpful Report

Posted 3 years ago

“Utterly appalling company. Quite unsolicited they debited my bank account £74.95 to go on some reward scheme I did not want. This happened after I put the phone down as I was fed up being pestered. This is surely an illegal scam. Easy life - not in the least. It seems they make life hard for many and they should be reported to trading standards. Can Trust Pilot do that ?”

Helpful Report

Posted 3 years ago

“They don't leave you alone after you've ordered something. I get frequent calls telling me about a rewards club, I've explained many times over I don't want to join their rewards club and I still get hassled. I've asked them to take my name off their calling list, I hope they do!”

Helpful Report

Posted 3 years ago

“Beware! 1 star is only because it is the only way that you can write a review. Appalling company. I regret ever having purchased from them. I should have Googled them first because there is bad press about them everywhere. They have been an annoyance, aggressive, intrusive and underhand ever since. DO NOT BUY FROM THEM.”

Helpful Report

Posted 3 years ago

“absolute frauds, NEVER BUY OF THEM! had the same issues like many people where there take money out of your bank without permission”

Helpful Report

Posted 3 years ago

“Easy life continue to share my details with numerous other companies when I have to Them to remove any contact details of mine. Some of these other companies contact me continually even when I have told them what they are doing is unlawful. Some seem to be complete scams”

Helpful Report

Posted 3 years ago

“You do not honour promotion codes”

Helpful Report

Posted 3 years ago

“Will not stop calling from a place in Wales keep asking you to take credit call about 3times a week will not take no for a answer”

Helpful Report

Posted 3 years ago

“My dad ordered from easy life , a month later Easy life used his bank details from the purchase he previously ordered. My dad checked his bank statement a month later and had £76 taken out of his account , he rang Easy Life and the lady on the phone said he has signed up to a book club and gardening club which he didn't. The money was refunded . A month later the same happened and a month after that £18 was taken by Easy Life . This is a complete scam and fraud by using customers bank details and saying they have signed up to all sorts of things when they haven't and debiting money from peoples accounts when they know nothing of it . Absolutely discusting company .”

Helpful Report

Posted 3 years ago

“De blåser 98% av sina kunder. Borde stoppas helt”

Helpful Report

Posted 3 years ago

“None delivery of a planter. Waiting 3weeks. Also no update or info sent”

Helpful Report

Posted 3 years ago

“This company is without a doubt the worst we have ever dealt with. We have been scammed at least twice that we know of, once for £79.99 and once, for £73 .98. I am still trying to have myself taken off their list. Don't touch them with a barge pole Eddie”

Helpful Report

Posted 3 years ago

“Takes 20 minutes for anyone to answer the phone , then they say systems are down call back tomorrow. I suspect they know I wanted to cancel a catalogue being sent .”

Helpful Report

Posted 3 years ago

“I am 80. Easy life have been taking regular amounts of £18.50 ( nine in all) for membership of a “club” I know nothing about and do not want. I M having great difficulty getting a reply to letters or any help on the phone.”

Helpful Report

Posted 3 years ago

“DO NOT BUY this company do not sell quality and you try to return it under your 12 month warranty and they refuse yo honour it”

Helpful Report

Posted 3 years ago

“i have ordered goods for 30pounds not received them wont order anything again wished i had read the reviews before”

Helpful Report

Posted 3 years ago

“Easy life joined my mother to a"bookclub" without asking. Used her bank details after she ordered something else by telephone and sent parcels of books to her. This is fraud! Got the money back as they are obviously used to this happening...have blocked easy life from any future transactions. Appalling behaviour, many other instances found online. Will be reporting to trading standards.”

Helpful Report

Posted 3 years ago

“Never!!!!more They just leave the job 30 min before and cant clean my house. Its a woman from bulgaria and she always lie to us . Always she leaves our home without cleaning correctly”

Helpful Report

Posted 3 years ago

“Had a phone call last night gentleman was rude and abrupt I emailed co.last night to find out it was to do with new items when I cancelled my account”

Helpful Report

Posted 3 years ago

“Agree with all previous comments. Ordered product on behalf of my mother (but with my telephone details), and received a telephone call with the caller asking questions about my health. The caller became quite rude when I stated that my health was dealt with by my doctor. I have attempted to email the company to complain, but the email will not send - states error!”

Helpful Report

Posted 3 years ago

Easylife Group is rated 1.2 based on 550 reviews