Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 557 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

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Metrics

1.2

Based on 557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have made me very unhappy. They handed over my bank details to another company without my permission. This other company then tried to take £76.99 out of my bank account. Luckily the bank intercepted and blocked the payment. Do not have anything to do with this company. It is now in the hands of the banks fraud department. Easylife takes advantage of vulnerable older people. Avoid at all costs”

Helpful Report

Posted 9 months ago

“We've had €65.90 in 2021 £65.89 in 2022. Taken from Easylife & Homeshopping (same company) from our bank account ,without our consent or knowledge. Spoke to a person in head office ,who doesn't seem to either care or not interested w WHAT DO WE DO ???”

Helpful Report

Posted 2 years ago

“Had I read the reviews before ordering I would not have done so. However I did order early August. I refused the Perx offer but needed to double check that. Only once managed to get through on the phone out of several attempts. Twice cancelled the order, BUT it still arrived on 17th September. Initially I was going to refuse to accept delivery but decided I really did not want to spend next few weeks trying to get my money back, so accepted. Unfortunately there was damage in 2 places. Taking the bull by the horn I emailed the CEO who responded within hours, passing my complaint onto the ‘team’. Within a couple of hours I had received an offer of full refund and collection of item. As my husband had started using this item I thanked them but declined the offer. As a gesture of goodwill they gave a partial refund. Soooo whilst Covid can’t excuse everything, I did eventually receive reasonable service. I could even be tempted to try them again.🤞🤞🤞”

Helpful Report

Posted 4 years ago

“I wasn't really happy as they changed the delivery day & I had to email them as I never received a confirmation emai. Not very happy”

Helpful Report

Posted 7 years ago

“still waiting to see how happy, goods not recieved”

Helpful Report

Posted 7 years ago

Easylife Group is rated 1.2 based on 557 reviews