easymanuals Reviews

Name: easymanuals
Rating: 4.29

4.3 Rating 956 Reviews

82 %

of reviewers recommend easymanuals

Company Reviews

Metrics

Info

4.3

Based on 956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About easymanuals:

easymanuals.co.uk is the UK's fastest growing online vehicle workshop manual store. We pride ourselves on providing the best workshop manuals at the best prices with the best customer service.

You can be assured that all our workshop manuals are virus free, spyware free, trojan free, spam-ware free and completely safe for you to download fast and with ease.

From custom workshop manuals created to your exact VIN number through to vintage manuals for vehicles from the last century, you will find what you need at easymanuals.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garbage. Purchased software download for a Transit Custom, website says it will run on Mac. It doesnt run on any Mac produced with an Apple chip. Support are unable to offer a solution which works and tells me that an M1 chip on a Mac is unsupported - their workaround does not work so it seems that their Support team is just spinning me on to waste time. I've had to download three separate apps to try to get this to work and it doesnt. Their website does not mention any issue with Macs.”

Helpful Report

“I purchased a Manual for downloading for my Mercedes but when the links came they would not download. I contacted them and they6 sent other links and a pdf link that again was very large and I could not download. On telling them about this they have given every reason not to refund which to me is a bit of a bummer when they told me: "We have no issue refunding genuine customers, but what we like to do is to identify a genuine customer." I would have thought all they had to do was to check their payments and see that I had purchased. Maybe one day I might get my money back but at the time of writing, nothing.”

Helpful Report

“I purchased a manual for a Citroen ds3 from easymanuals.co.uk I paid £16.99 , they sent me a link to download the file which supposedly had the manual , I tried to download but didn’t get anything ! I emailed the company told them my problem which they said I needed apple mac or a computer with windows god knows what which I didn’t have as I only have an iPhone 13 , so they said they will send me another version in pdf form , it came but was just like a parts catalogue !! It never had anything in it to help like a Haynes manual does , I emailed them again told them my problem again to which they replied with you need the first download we sent you which I couldn’t download because I didn’t have the computer or software to download it !!! I emailed again and they said you will have to work with what I’ve been sent !!! Disgusting response from this company be aware and steer clear !!!!”

Helpful Report

“Ik heb veel installatieprogramma's gezien, maar ik heb geen site als deze gezien. Het werkt niet. We hebben met een verkoper gesproken, maar geen resultaat. Waarom wordt het downloadproces beëindigd? Ik zal hoe dan ook een klacht indienen op deze site en ik zal niemand van deze site adviseren”

Helpful Report

“Hi bought a mk2 focus st manual and the downloadable link didn’t work, all I had was a blank screen and it wasn’t in my downloads or my downloaded files on my iPhone 13 Pro or my iPad Pro. As I was having trouble with this I contact the company and asked for advice on how to get the manual that I paid for. They were the most unhelpful, unprofessional company I have ever had the pleasure of dealing with. Their advice was useless and after a couple of emails backwards and forwards they ended up blocking my email address and refusing to get back to me or offering me a refund. After waiting several days I went to PayPal and opened a case and again the help was useless. I was eventually giving refund and accused of getting having the download and wanting a refund which would be fraud! Absolutely shocking accusations being throwing without any proof and completely unprofessional. Stay away from this company it’s really not worth your time unless you like being insulted.”

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“Bentley GT very big manual all information in there looks official.”

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“Very good support. Thank you.”

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“Great for Ford manuals, I’ve bought 10+ now for our garage and they are all spot on. Just a good bunch to deal with.”

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“No issues, Hyundai i30 instant download good manual.”

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“Good manuals l, use them a lot, one of the friendliest sites and English too.”

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“I like they use Klarna, pretty cool feature and I spread the cost of a custom manual. Impressive site.”

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“Pleased to be happy with the download my friend. Thank you more.”

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“Installation needed help but friendly staff remote connected and did it for me.”

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“Bang on, brill shop manual.”

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“First time user of the site and I found the whole process of ordering a custom made manual very straight forward and took delivery in a couple of days. Manual is over 10,000 pages and fully indexed. I will be recommending the service to other Range Rover drivers.”

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“Thank you for a good service. I am pleased with my purchase.”

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“Huge download so opted for the usb stick instead at a discount now I can use it in my laptop and work pc, much easier than I thought it was going to be.”

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“No problems here, just fast and easy download.”

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“Fast delivery. Pdf format. Bookmarked. Opens on phone fine but will probably use it in on my tablet.”

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“Well bookmarked Defender 2022 manual includes wiring and lots of other info including DTCs.”

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easymanuals is rated 4.3 based on 956 reviews