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Ebay Reviews

3.1 Rating 4,079 Reviews
53 %
of reviewers recommend Ebay
3.1
Based on 4,079 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 3 star review on 14th January 2025
CSR
Ebay 3 star review on 14th January 2025
CSR
Ebay 1 star review on 26th November 2024
Colleen
Ebay 1 star review on 21st November 2024
Danielle J. Crites
Ebay 1 star review on 21st May 2024
Michelle
Ebay 1 star review on 21st May 2024
Michelle
Ebay 1 star review on 3rd May 2024
Anonymous
142
Anonymous
Anonymous  // 01/01/2019
I have been on eBay for several years and as we all know there are seral counterfeit goods being sold through eBay. I have reported these items with substantial proffer and I assume the new Policy of eBay is to ignore these claims and allow counterfeit / illegal goods to be sold on eBay. Another example of a corporation that has no moral or ethical compass and is focused on profits weather or not they or gained legally or illegally. Shame on the thieving sellers and the platform that supports them. First photo is of a real Benchmade with the word Design under the Siebert name
Ebay 3 star review on 14th January 2025 Ebay 3 star review on 14th January 2025
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Posted 1 day ago
I sold artwork on eBay for almost 20 years. Over the years the fees increased steadily until they were taking about 25% of each purchase. In recent months, they also started tacking on penalties for unexplained additional shipping charges that they never explained that cost $20 to $23 on every shipment. They made it hard to reach a customer service rep, but even after you talked to the reps they would promise to look into the additional shipping charges, but the conversations were rarely even acknowledged and they never responded with a resolution. They just kept taking my money. On items I sold in the $50 range, they were taking almost all of the $50 for themselves leaving nothing for me. If you are looking to sell on-line, avoid eBay. They appear to be focused on taking all of the money for themselves.
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Posted 2 days ago
Whenever purchased an item off eBay it has arrived quickly and on time with good communication if a problem has occured or arisen from faulty or an item has not arrived it has always been straight forward to contact the seller , ,easy to navigate the website in search of any items
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Posted 3 days ago
I ordered a wrong sized watch band from Ebay and, because I was pleased with the item, requested to simply exchange it for the correct size. Ebay's apparently computer-generated solution was for me to reorder the item and they would reimburse me. The website Ebay directed me to for the repurchase is non-existent! Plus, Ebay could not guarantee the correct size was in fact available. Tiring of the dysfunctional robotics, I requested a refund but was refused. Never again, Ebay! I'll stay with Amazon.
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Posted 4 days ago
company is ok
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Posted 1 week ago
Never buy or sell at this platform. It has horrible customer service, high fees and they can keep your money without any explication. Just horrible.
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Posted 2 weeks ago
Best company.
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Posted 2 weeks ago
Not good company as they used to be before. I bought an item on ebay with coupon. They weren't able to confirm my order, and then they offered to ask for refund. But why? If i want an item? Customer service wasn't able to understand and explain even, why they could not confirm my order. The seller even didn't receive my order...
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Posted 2 weeks ago
Good store online.
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Posted 3 weeks ago
Happiness and Joy can't express exactly how i feel now after recovering all what i lost to this investment scammers who took everything from my retirement savings, I was even so scared to tell my children about it for almost five months, not until i met my highschool mate at the bus station near the metro downtown and discussions led me to mention my problem and she gave me solution to it. She introduced me to TheresachinRecovery INC, these guys here at TheresachinRecovery INC gave me a very amazing and professional support after contacting them with Email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: +  1  4  3  5  5  0  0  8  3  0  4  they helped me do my recovery and i got everything back even with a little extra due to the rates/inconveniences. If anyone here has the same issue, do not hesitate to reach them. Remain Blessed!
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Posted 3 weeks ago
I recently bought 2 sets of tires using eBay. When purchasing the tires I was asked to give the make, year , model and trim of each vehicle. The car tires were perfect and installed locally. eBay showed that the tires I ordered for the truck were a match however these tires weren’t the right load rating for my truck. I attempted to return them through eBay and they would only send one label, Fed-ex needed 4 labels and the cost to ship back was more than I paid for the tires. I contacted Customer Service and they refused to take any action to solve the issue and I went up one level which was the same response. I wouldn’t have purchased the tires had the information been correct. So I am stuck with the loss of the cost of the tires and no resolution or help at all from eBay. I am so disappointed with this outcome. I have since seen a commercial on TV the eBay guarantees the parts will fit. NOT TRUE! The information is wrong and they won’t do anything to help the buyer.
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Posted 1 month ago
eBay is the worst place to sell. Buyers are scamming and eBay sellers are scamming too. Being honest and trying to be a correct seller on eBay is impossible. No matter how much you pay high percentages to advertise, even if you are a top seller, eBay will screw you over, meaning your sales will decrease drastically.
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Posted 1 month ago
eBay customer service is non-existent. They speak to me like they’re the parent with all the power and control and I’m a child, when the reality is I’m 62 years old with more business acumen and customer relationship management than all their staff put together. They repeat everything I say back to me to waste time most likely because overseas staff are paid by the minute. They lock me out of my account all the time and then provide no immediate resolution. (Imagine if this was your bank). They reduce me to tears time and time again by speaking to me disaparingly. They have suppliers selling fake goods but they don’t care and don’t refund the item, impose sanctions on their supplier, or pay the consequential damage. Yet, they thank me for being a customer for 21 years. eBay, I’m delighted your loosing money; I’m delighted your customers are leaving you; and I hope you go bust because you deserve to! You’ve had the market place monopoly for far too long and taken your customers from granted. Your customer service is narcissist. Shame on you eBay.
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Posted 1 month ago
Ebay is the best place to sell counterfeit Louis Vuitton Leather goods. Louis Vuitton is VERO member but Ebay does not give a S**T If you have items that are from DH GATE / Ali Express and you want to sell on EBAY and fool nieve people and make money... defo place to do it
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Posted 1 month ago
Had very bad experience with few people recently which made me think is better to buy in person rather than online with eBay sellers there is no such return policy and if whatever you order does not wait they did not want to return or refund I was offered half money but it didn't come just on email no money was refunded to me it sellers from China I have gone blue in the face asking for money I ordered something for $12.99 it's not the money but I asked for it because the courier sent the parcel to another address who put my signature when I looked at the photo and the signature definitely not my signature somebody looked at the parcel and put my name signed it when I looked at the photo not my house but the seller from China refusing to give my money sending me photo of the wrong house saying there's a photo there's a signature How low can you get in this life after the seller it's not my house not my signature someone else has put my signature my name The probably take it for the Christmas time and sell it on to make money while I receive nothing from my granddaughter other sellers I've had very bad experience I buy something it doesn't fit when you want to return no return policy on email just to be sweet I can return half your money when I wait for the money I sent one email I didn't send the second email was so embarrassing it no email came with a refund Just on the email I can return half your money I think it's better to buy yourself in the shops rather than online A not is it very stressful If it does not fit you're stuck and please don't buy from sellers from China not everyone but just one or two I never got my money back from the eBay seller I even got in touch with eBay they didn't ask the seller to refund me The courier obviously sent the parcel to a different address someone put my name I mean that is criminal and also fraud someone to put my signature and I know how to sign my name is it totally different way
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Posted 1 month ago
No customer service at all......
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Posted 1 month ago
Ebay is the greatest company no membership fees free shipping without a limit absolutely love ebay and it has the best customer service through live chat or direct call a company moving forward thanks ebay
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Posted 1 month ago
eBay customer services barred me from having an account. The male person l spoke to came across as an evil nasty cowardly bully which gave me the impression that this male person hated my guts. 👎☹️👎☹️👎☹️👎☹️👎☹️👎☹️👎☹️
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Posted 1 month ago
You took the side of a rogue trader who wouldn't refund me the full amount only £4.99, totally disgusted in your company
Ebay 1 star review on 26th November 2024
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Posted 1 month ago
Be cautious when investing as there are hazards involved. Someone on this platform sent me a message suggesting that I increase my investments to facilitate easier withdrawals. They demanded additional money when I refused, not returning my initial deposit. They did not seem to have any clear rules, nor did they provide clear directions. It took me a while to find M E R S E Y H I P **c0m but they helped me get my money back in three days. The flattering remarks should not be taken at face value.
Ebay 1 star review on 21st November 2024
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Posted 1 month ago
Ebay is rated 3.1 based on 4,079 reviews