Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,076 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 26th November 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NEVER NEVER GIVE THEM BUSINESS !!! THEY ARE SCAM ARTISTS WHO LET PEOPLE TAKE YOUR PRODUCT WITHOUT PAYING.”

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Posted 4 years ago

“Fraud selling side eBay is scammer”

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Posted 4 years ago

“ive been buying on ebay for about 10 years. they canceled my account due to they said i violated their policys but refused to tell me who said it and what i did, just hung me. this is illegal in america. we have a right to know the accuser and what crime. none was provided . im a buyer only, gave honest reviews. im a 65 year old disabled veteran fighting cancer. account closed permanently. ebay , youre stupid assholes.”

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Posted 4 years ago

“Package arrived damaged, the bock was cut, i requested a refund several times but they refused. "Over 67% of reviewers recomend Ebay" my a**. Deserves less than 0 stars”

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Posted 4 years ago

“EBay is very vague on their fees and the website is difficult to navigate. They don't give you any instructions. It's a good platform, but make sure you inform yourself well before using it. Which is difficult considering their horrible customer service. They know the platform is solidified so they do very little to optimize it.”

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Posted 4 years ago

“I ordered a Dewalt 20V lithium battery but got generic ones that don’t fit my Dewalt charger. Again eBay got me. This was a $70 lesson. I will not buy thru eBay again. I pray the people working at eBay and the battery company have negative things happen to them”

Ebay 1 star review on 23rd September 2020

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Posted 4 years ago

“Ebay loves scalpers and don't care about their customers as long as they make money. They could easily put a stop to it but they choose not to do so.”

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Posted 4 years ago

“Unimpressed with eBay as Iam with Amazon as I am with, ETSY & Pintwtest etc...like Travel & Letting Agents instead of being a helpful intermediary they too are more of a hindrance.. Notably, denying their suppliers and/or CON{(ned)demned}sumers the right to arrange their own deliveries. In any event. Far, quicker, better & cheaper with www.Alibaba and/or www.AliExpress albeit based in Hong Kong...after all the European jobs were with U.$.eless Euro British Corporatocracy complicity & hence became the workshop of the world, supplied from source . Notably without the unwarrented extortionate mark ups. I wish French President Macron well. Endeavouring to tax all but U.$.eless Digital Tax avoiders. Nothing short of criminal!”

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Posted 4 years ago

“Live in the US, got a bill in Canadian dollars that I was told was in error. Was advised that it would be taken care of, now they want late fees on an invoice they can't find. Customer service is useless. Three calls and can't get anywhere. Contact me if you want a copy of the invoice.”

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Posted 4 years ago

“I purchased a 4 seater couch cover and a 1 seater couch cover from a seller named emoretrade, and received an email on August 28th that stated item delivered when in fact when I got home from work it was not delivered. So I contacted the seller and the seller sent me the tracking number which I already had. So this went on back and forth seller sending same message. And I reached out to Ebay they did not help either. So I contacted my bank to file a claim. DO NOT DO BUSINESS WITH EMORETRADE MAJOR SCAM ARTIST. I LOST OVER $50.00”

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Posted 4 years ago

“Sellers in China, ship items to a relative in U.S. first and then the relative will ship the item to the buyer to make it look like the product is from U.S. seller. It took me almost 2 weeks to receive the item. When the item arrived missing a piece, eBay decided to protect the seller in China and kept telling me to wait, while the seller has my money. Is eBay as safe place to buy, NO, HECK NO, but if you are a seller from overseas, then yes, you can do whatever you want to do and to whomever you want to do it to... eBay will not step in to protect you! I will not be buying from eBay anymore since it is not a safe place for buyers. You can never tell if you are buying from U.S. or China... Chinese sellers always find a way around the eBay policies and eBay is so pathetic that they can't keep up. Or they are aware and choose to turn a blind eye to it, and if that's the case, then this is not a trustworthy company. Don't buy from eBay, Amazon is by far the best!!!!”

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Posted 4 years ago

“Ebay has a reputation for being hard to get in touch with. You cannot find a number, so you follow all the prompts given under the help icon.. then they say read all the articles and then we will have a recording call you and repeat all the same article information BEFORE finally hanging up on you if the automated service is unable to solve the problem. As a seller on ebay I am incredibly frustrated that after 4 months of selling and 100% positive reviews they have held my funds from the sale that the buyer recieved a month ago!!! Just in case! 21 days I have not had my money nor the idem I sold and ebay continues to send me emails stating, "relax, the buyer has been debted and the money is in your account".... well that means absolutely nothing in this pandemic. I sold and item. Item was recieved promptly, with no issues and I have yet to be compensated on my sale!?!?!?! How is this company still popular? I do not recommend being a seller on ebay.”

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Posted 4 years ago

“teerrible company do not trust ebay”

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Posted 4 years ago

“Useless Buggers, you will be ripped off on ebay as a seller and a buyer”

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Posted 4 years ago

“Terrible customer service, never use ebay and never trust them , policies suit themselves, they allow scammers on there site who will take your money and they will never give it back, Cannot stress enough, go to the shops instead, support you local bussinesses and get what you pay for”

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Posted 4 years ago

“Ebay is PATHETIC.Hidden fees, fraudulent activity with accounts, predatory practices and loathesome customer support that serves ONLY in their own interests. Yes indeed a class action against these crooks is warranted .I will never deal with this maggot infested company again. ZERO stars”

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Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

“After returning an item have not received my refund. Can not communicate with ebay. The seller is not responding and ebay either.”

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Posted 4 years ago

“This is a wicked company in my opinion because of the way it treats buyers. Ebay never answer the phone. They are allowing me to be robbed for the second time. Time to close my account with these criminals I think. Scam after scam after scam and Ebay management do nothing about it. They don't even answer the phone. I have lost £108 plus other losses before this and there is nothing I can do because scammer sellers are smarter than Ebay management and know how to rob buyers. Latest scam I have discovered is that the return labels either do not print off on the computer and if you manage to download the label then when you get to the post office the postage on the label is not adequate as the utem being returned is overweight, so you have to pay the postage and get your own tracking reference which as it is different from the reference on the label is not recorded by Ebay. There is no way of telling Ebay what has happened so Ebay close your return thinking that you have not returned the item. You lose the cost of the item, the item and your postage.”

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Posted 4 years ago

Ebay is rated 3.1 based on 4,076 reviews