Ebay Reviews

Name: Ebay
Rating: 3.10

3.1 Rating 4,061 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 7 years ago

“Easiness and quality of encountered sellers coupled with decent delivery (packages intact).”

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Posted 7 years ago

“Very easy and simple to find what you want”

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Posted 7 years ago

“had exactly what I needed at great price”

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Posted 7 years ago

“The product was there”

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Posted 7 years ago

“Always have the products I want for a less price than high street stores etc . Delivery is good and comes on time if not before the expected date.”

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Posted 7 years ago

“lots of second hand items, appeals to the bargain hunter in me!”

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Posted 7 years ago

“The product I bought was Zippo lighter fluid, the price was ok but the delivery time was a bit longer than expected (3 extra business days with a weekend in the middle) thus the 4 stars only.”

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Posted 7 years ago

“by offering multiple options to shop”

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Posted 7 years ago

“Many many products”

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Posted 7 years ago

“Easy to get item just pay and it's delivered to the door”

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Posted 7 years ago

“All items I've purchased arrived in the timeframe they allocated and in better condition than i expected. Thank you eBay”

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Posted 7 years ago

“Ease access and prices for items I required...”

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Posted 7 years ago

“Great bargains cheaper than most places always use this site bestever”

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Posted 7 years ago

“good choice”

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Posted 7 years ago

“Very quick and high quality”

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Posted 7 years ago

“eBay is eBay. Every trader is different but the range and selection of goods and services available is just mind boggling. Nice that it links up with your Nectar account and you can earn points as you buy too.”

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Posted 7 years ago

“their respond is really quick and kind. so i don't feel any inconvenience about their service.”

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Posted 7 years ago

“I ordered a freezer door to replace it myself. It was for an old fridge freezer combination but I found the right door. The delivery was very promt and the product in ship shape.”

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Posted 7 years ago

“Quick service.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,061 reviews