Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,094 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they didn't”

Helpful Report

Posted 7 years ago

“I would like to be more neat”

Helpful Report

Posted 7 years ago

“For selling this place is bad Expensive fees and double dipping ebay as they own PayPal They also charge you fees on postage I dold a itemm for £1 and it cost me £8 in fees”

Helpful Report

Posted 7 years ago

“Thank you”

Helpful Report

Posted 7 years ago

“Thank you”

Helpful Report

Posted 7 years ago

“Ebay is good, but it is better to change the feedback section, as the feedback is only for received in time but the quality of th goods you never know until used it for a while. When a problem of the quality happend, Ebay just cannot do anything for it, the seller sold the problem goods and still get 100% positive feedback, which is not fair to the buyer.”

Helpful Report

Posted 7 years ago

“large user base equals wide variety of product available.”

Helpful Report

Posted 7 years ago

“It arrived on time”

Helpful Report

Posted 7 years ago

“wide range of goods”

Helpful Report

Posted 7 years ago

“some good products but much of them cost more than other stores”

Helpful Report

Posted 7 years ago

“Letting me track my order.”

Helpful Report

Posted 7 years ago

“Easy shopping no hassle”

Helpful Report

Posted 7 years ago

“Got item at good price plus a fantastic choice of items”

Helpful Report

Posted 7 years ago

“Automated form that did not give the correct way the fill out if you wanted to sell. Because of that the listing was wrong with the postage for the item being £26 out of sinc therefore someone purchased item at£26 I've had to cacell the order”

Helpful Report

Posted 7 years ago

Helpful Report

Posted 7 years ago

“Some iteams we purchased were as disscribed others were not. This online shopping is getting it of hand with all the different sizes and we have to pay for deleivery and then the returns, better off going to the stores now!”

Helpful Report

Posted 7 years ago

“easy to order but unclear how long delivery would be”

Helpful Report

Posted 7 years ago

“One relies upon the honesty of the sellers, most are good.”

Helpful Report

Posted 7 years ago

“not the best site at the moment”

Helpful Report

Posted 7 years ago

“Let you know when your items are to be delivered .”

Helpful Report

Posted 7 years ago

Ebay is rated 3.1 based on 4,094 reviews