Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,094 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normally everything is good but had a problem with seller this time and little help from ebay”

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Posted 7 years ago

“Great service never any trouble”

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Posted 7 years ago

“Dicent delivery times. Product as described.”

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Posted 7 years ago

“Not the best experience recently, had a bad order but couldn't return as I had clicked on a (clearly not applicable) type of return. Customerservice just repeated a script at me until I demanded a supervisor who reluctantly agreed to change my return.”

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Posted 7 years ago

“I had a bad experience with a seller and ebay got my money back quickly.”

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Posted 7 years ago

“Meeting of computers and electronics.”

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Posted 7 years ago

“Usually a good range of products and a place to find almost everything you want but sometimes prices are too high.”

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Posted 7 years ago

“ease of use”

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Posted 7 years ago

“Not very good customer services. Felt like I was being talked down to.”

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Posted 7 years ago

“not really”

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Posted 7 years ago

“Great variety”

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Posted 7 years ago

“Poor service and resolution times for any kind of problem, especially delivery. Second bad experience with ebay, not sure i want to buy from them again!”

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Posted 7 years ago

“I ordered something and it didn't not come but all the other things I was happy with as everything else come but one come but was wrong thing”

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Posted 7 years ago

“Got what I needed”

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Posted 7 years ago

“Usually prompt delivery and easy payment but too many fake products (not authentic) and excessive packaging.”

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Posted 7 years ago

“Cheap imported goods”

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Posted 7 years ago

“Not very the things I wanted wasn't in my size.”

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Posted 7 years ago

“You cant find a certain products reviews without spending a million years searching through the sellers products! Any one know what top living creative is? please reply, thanks.”

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Posted 8 years ago

“As much as I hate ebay their customer service dept are always so happy/chatty!”

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Posted 11 years ago

“Thanks eBay you have an awesome customer service! It took me no more than 5 min to have everything under control.”

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Posted 11 years ago

Ebay is rated 3.1 based on 4,094 reviews