Ebay Reviews

Name: Ebay
Rating: 3.10

3.1 Rating 4,060 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered my order in time.”

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Posted 6 years ago

“Good prices easy website”

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Posted 6 years ago

“I ordered swimming goggles for my son. The package arrived within the stated delivery time, although it was not at our door. We had to go to the SA Post Office and pay a small extra fee before getting the package. I made eBay aware of the fact that in South Africa the delivery won't be done at our door, and I had immediate feedback and great service from eBay.”

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Posted 6 years ago

“Found what I was looking for quickly and purchased without a hitch”

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Posted 6 years ago

“Most products I have purchased from them have arrived promptly and I have been satisfied with the product. However there will on some occasion be an item that does not look as the item was on the image. This can be due to personal opinion though and along with its fast delivery, the return process is simple.”

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Posted 6 years ago

“Easy to search for items and the alerts for particular search terms is a very helpful feature.”

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Posted 6 years ago

“Quick and easy process to place and order and recieved regular updates on delivery tracking.”

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Posted 6 years ago

“Everything you can think of you can find on ebay”

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Posted 6 years ago

“Excellent service and quick delivery:)”

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Posted 6 years ago

“if things go wrong they put it right or refund”

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Posted 6 years ago

“Service good and fast. Had small trouble finding the right product for me but I found what I was looking for and for right almond of money.”

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Posted 6 years ago

“I have use to many times but all the time I am happy If anything wrong they will solve it as normal”

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Posted 6 years ago

“good buying stuff I like it very much”

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Posted 6 years ago

“I am happy with eBay because buying good things and selling too good website to buy”

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Posted 6 years ago

“baal bichi”

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Posted 6 years ago

“good price fast service”

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Posted 6 years ago

“Slow delivery. A lot of products that you can find. Best price ever.”

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Posted 6 years ago

“Good selection you can usual find what you're after quickly.”

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Posted 6 years ago

“Everything I have ordered which is a lot always comes on time out of say 25percent maybe a little later but I trust this site for ordering be but I only ever use pay pal that's the one I trust. Thank you”

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Posted 6 years ago

“I use ebay a great deal as the prices are reasonable. and the service is good.”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,060 reviews