Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,094 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a wool rug from fysdistributor1 and it arrived in good time, clean and as described by the seller. I found this seller to be curteous and helpful and I would most certainly purchase a rug from him again.”

Helpful Report

Posted 5 years ago

“https://www.fakebanknotes.com”

Helpful Report

Posted 5 years ago

“Great customer service”

Helpful Report

Posted 5 years ago

“Fantastic service and safe and secure way of paying”

Helpful Report

Posted 5 years ago

“The ability to do d a purchase bargains,and the massive choice of goods to buy,new a second hand”

Helpful Report

Posted 5 years ago

“I have used Ebay for many years as a buyer. My experience overall has been excellent. Almost all of my transactions with sellers have been amazing. What I really appreciate is that Ebay has safeguards in place to protect buyers when things go wrong. Over the many years I have been buying products on Ebay, I've only had three real issues. The first two were clearly seller scams, but Ebay made it RIGHT immediately and I received my money back both times. The third issue was a product that I received that wasn't working for me. I requested a refund and Ebay sent me all the information to return the item to the seller. It was an easy process and the seller (atog2000) agreed to give my money back. The whole process only took a week and my money was refunded. Customer service is everything and I have to give the seller props, they made it right and I will certainly buy from this seller in the future. In my opinion, the customer service of Ebay is second to none! I love that many sellers understand the power of "Fast and Free Shipping." I only buy from those sellers. My packages arrive so fast that sometimes I am blown away by how fast I received an item. I love Ebay and will continue to buy products from the many sellers on the Ebay site. Keep up the excellent work Ebay!”

Helpful Report

Posted 6 years ago

“10 out of 10 very good”

Helpful Report

Posted 6 years ago

“Quick, fun and easy”

Helpful Report

Posted 6 years ago

“Loads of things u can find and easy to buy.”

Helpful Report

Posted 6 years ago

“I have bought many items from eBay and can honestly say very cheap and always have arrived by delivery date. So far so good well done ebay”

Helpful Report

Posted 6 years ago

“Great service, super fast delivery. Quality product... What's not to like x”

Helpful Report

Posted 6 years ago

“Great service. Great app. Love it”

Helpful Report

Posted 6 years ago

“Great products”

Helpful Report

Posted 6 years ago

“Item recieved fast will buy from again”

Helpful Report

Posted 6 years ago

“Nice to buy and easy to find things.”

Helpful Report

Posted 6 years ago

“I've used Ebay for years now, it's where I go to get new or used tech and music equipment. It's not just an auction site, many people have set up their own stores and allow you to directly purchase items!”

Helpful Report

Posted 6 years ago

“Went round in circles trying to return an item - seller nice enough but not offering much help. Yodel totally hopeless - EBay web chat was great - all information to hand and understood my problem straight away. Intervened now and I feel confident it'll be resolved v soon.”

Helpful Report

Posted 6 years ago

“Ebay great for shopping online safely, if things go wrong there good protection from Ebay and also PayPal. Check out seller details feedback and make an informed choice. I've been using it for years and not to many problems, and lots of good deals , would recommend to anyone.”

Helpful Report

Posted 6 years ago

“I cannot live without EBay. They're a brillant website & you can get such good deals & lots for your money. I 100% recommend this website & do not hesitate to use them. A+++”

Helpful Report

Posted 6 years ago

“All great / thanks”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,094 reviews