Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,076 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ebay 1 star review on 26th November 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eBay is protecting dishonest sellers, deleting negative feedback, posting dishonest seller ratings and hiding this behavior. eBay is putting revenue from sellers above honesty and fair business practices. They are getting worse.”

Helpful Report

Posted 4 years ago

“Now charging tax on used items purchase and not disclosing it until after you make the purchase. You then have to request to cancel the transaction. Which I did. DO NOT buy used items and pay tax. It is not owed they are collecting it on everything just because it is easier for THEM!. Done with Ebay.”

Helpful Report

Posted 4 years ago

“Sellers are scams and costumers service never answer phone”

Helpful Report

Posted 4 years ago

“sold a item on ebay for $80 plus $13 shipping and ebay is trying to charge me $47.00 which is a whole 47% of the sale. Do you want to have to pay ebay half of your money?”

Helpful Report

Posted 4 years ago

“Order something from forever 4 forever cancelled my order three days after ordering product hadn't shipped would not respond to my request eBay is giving me the ran around just want my money back been over 2 weeks and nothing bad business won't every order again.”

Helpful Report

Posted 4 years ago

“dreadful resolution service - I tried to get a refund for an item that I never received - customer services sent a hostile email stating they'd closed the case - no explanation and no refund and £200 poorer with nothing to show for it - now hoping PayPal will help out...”

Helpful Report

Posted 4 years ago

“I was scammed by a Chinese seller price gouging on toilet paper. Ebay and PayPal were no help in returning item for a refund. Avoid using them. Amazon is a better choice. Better yet shop local and support your community.”

Helpful Report

Posted 4 years ago

“Garbage....basura.”

Helpful Report

Posted 4 years ago

“Ive been using Ebay for over 10 years! NO MORE!! 50/50 Chance you will receive Item or go through hell for a month trying to get your money back ALL DONE EBAY!!”

Helpful Report

Posted 4 years ago

“They shamed me for voicing my disability in an email. I was sending an email due to bids that I couldn't pay for at the time, explaining how I shop to cope with my borderline personality disorder, then I was immediately banned from my account. Treated like a criminal that sold a gun on eBay. I literally cried for an hour wondering why I was in this situation. It's a sad day when you find out they treated their sellers better than the customers. Don't even get me started with the trying to receive an email from them”

Helpful Report

Posted 4 years ago

“They banned me for maybe being hacked when I wasn't hacked at all. They did this after I made a purchase and did absolutely nothing to ensure me that my purchase was cancelled. They absolutely refused to talk to me. They accept Klanra payments and that's what I used to make my purchase. I'm guessing since I was signed in on my eBay app when I tried to sign in though Klanra it through up red flags on at eBay and they banned me for life. They gave absolutely no option to call or email them to fix the issue. They never sent a confirmation email after I bought items off their site as a guest because it wouldn't let me log into my account. I was unaware that I was banned at the time of making a 70.00 purchase. The purchase is processing in my Klanra account, but I never got a confirmation email from eBay for that purchase. I've tried everything to make sure it's is cancelled and they will not respond to me at all. I've tried calling and the phones are down, I've tried messenger and they won't answer. I've tried posting tweets on their Twitter, and posting comments on their Facebook page and nothing. I can't email them because I am banned. I don't not recommend them at all.”

Helpful Report

Posted 4 years ago

“eBay provides no help to sellers grieving due to coronavirus who make a listing mistake. They also expect payment for their lack of help! Very upset seller. eBay should be ashamed.”

Helpful Report

Posted 4 years ago

“Awful not helpful at all do not listen”

Helpful Report

Posted 4 years ago

“I'm very disappointed that they allow their sellers to post porn. My husband was looking for a radio for our car, but every time he tries to look for one he comes across pornographic images. He said they are very disturbing. Now he doesn't want to buy from them.”

Helpful Report

Posted 4 years ago

“eBay don’t take care of their customers! They will take down negative feedback left for a seller if they simply request them to!”

Helpful Report

Posted 4 years ago

“Never ordered from Ebay before. I Started ordering a month ago for several items. It said it will take a week for delivery. It's been a month. I hardly received anything. Ebay is a joke. No quality control. What is this? Is this a fifty fifty shot your going to receive your item? What a joke.”

Helpful Report

Posted 4 years ago

“It's a alright platform to sell but for smaller items than £20 there shouldn't be any fees. I'm selling a product at £6. eBay is charges me 20% £1.20 also payment are only accepted on PayPal so PayPal takes a fee and then shipping the item and dont forget product cost. What am I left with? I'm already selling a good price to make some profits but the product is hardly selling.”

Helpful Report

Posted 4 years ago

“For the past weeks I am not receiving my orders. Now is not the time to buy from ebay because they are not concern about their costumers. Why do business and your costumers are not receiving their items and on top of that no one cares to contact you. I'm done with ebay.”

Helpful Report

Posted 4 years ago

“For the past weeks I am not receiving my orders. Now is not the time to buy from ebay because they are not concern about their customers. Why do business and your costumers are not receiving their items and on top of that no one cares to contact you. I'm done with ebay.”

Helpful Report

Posted 4 years ago

“I pay for 2 items that I haven’t receive yet a shield mask and alcohol and a aloe Vera that arrive cap was broken”

Helpful Report

Posted 4 years ago

Ebay is rated 3.1 based on 4,076 reviews