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Ebuyer.com Reviews

4.7 Rating 53,525 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,525 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

Write Your review

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Matthew
Verified Buyer
“All was going fine until you have to pay over £10 for next day delivery, other websites as soon as you reach the free delivery its next day, why do we have to wait up to 5 working days?”
Helpful Report
Posted 8 years ago
HILARY
Verified Buyer
“site very very slow to load etc, I had to phone for help that was very good.”
Helpful Report
Posted 8 years ago
Reece
Verified Buyer
“Had to wait days for my order to actually work due to a glitch on the page but once that was resolved the buying process was quick and easy and customer services were helpful.”
Helpful Report
Posted 8 years ago
A.C.
Verified Buyer
“Overly complicated and tortuous ordering process. Despite electing to pay by PayPal I was directed back and forth to about 12 different pages before being allowed to complete the order. Shan't be shopping with you again I'm afraid!”
Helpful Report
Posted 8 years ago
Alexander
Verified Buyer
“Website is easy enough to use and prices for some items are very competitive. Not exceptional but good.”
Helpful Report
Posted 8 years ago
James
Verified Buyer
“Great service but often really expensive compared to other retailers. I tend to use ebuyer if I desperately need something in a hurry or nobody else has any stock. This order for example was £5 per item more expensive which adds up.”
Helpful Report
Posted 8 years ago
KONSTANTINOS
Verified Buyer
“The overall experience is pretty decent. However, the details that you provide for some items, do not match the manufactures' website always. Also, During the checkout, you don't give the chance to the user to see a summary of his purchase, and verify his billing and delivery address. The format for the VISA details (payment form), breaks some of the industry standards, but it feels stable and clear. Not bad, but I have to admit that it is your live chat which makes your website feel more trust-able than the whole architecture itself.”
Helpful Report
Posted 8 years ago
Stephen
Verified Buyer
“Website was not user friendly and was difficult to select a click and collect store”
Helpful Report
Posted 8 years ago
Ravi
Verified Buyer
“I was in the market for a hard drive and googled where i could find an affordable replacement hard drive for a PC i am upgrading. Ebuyer came up trumps and was the cheapest i could find a 1tb hard drive, the bonus factor was that it was an SSHD Hybrid drive. Will definitely check out the ebuyer website in the future.”
Helpful Report
Posted 8 years ago
Jake
Verified Buyer
“Good website easy to use, however I managed to find a laptop with specs that did not seem to exist anywhere else. Asus K501UX - has an i7 on every website I saw, but for the cost it was worth the downgrade to i5. The only thing that would have improved the experience would have been a student discount.”
Helpful Report
Posted 8 years ago
John
Verified Buyer
“Prices are keen, delivery is quick but service is basic.”
Helpful Report
Posted 8 years ago
Edward
Verified Buyer
“£2.99 for a 5day delivery is really expensive. Think I will go elsewhere next time.”
Helpful Report
Posted 8 years ago
William
Verified Buyer
“Have to jump through so many hoops to authenticate before paying”
Helpful Report
Posted 8 years ago
Dren
Verified Buyer
“I knew what i wanted and didnt want to keep going through the procedure of clicking on the product and then selecting the product. A quick add to basket icon is very highly needed. Also, i wanted the collect+ option but it seems the website did now allow this. I am unsure why and had to go for the option of next day delivery. Also, the website says free next day delivery but i still paid for delivery why???”
Helpful Report
Posted 8 years ago
Charlie
Verified Buyer
“Took forever to sign up, create a guest checkout service. The email and password I entered were not confirmed and ended up being stuck in a realm of 'already registered' and 'not recognized'. Also the delivery price wouldn't change from next day to 5 working days and I had to try several times and reload the page before it did.”
Helpful Report
Posted 8 years ago
Daniel
Verified Buyer
“was pretty happy with the website and the offers ebuyer supply”
Helpful Report
Posted 8 years ago
Michael
Verified Buyer
“Very frustrating trying to pay. Website says valid from and to on cc must have a / between month and year but can't complete a purchase using the /. Otherwise fine”
Helpful Report
Posted 8 years ago
Christopher
Verified Buyer
“Check out process reasonable. An improvement would be to show the goods being order on the pages as you go through the payment pages - currently during payment there's no way of checking you have selected the correct goods.”
Helpful Report
Posted 8 years ago
Matthew
Verified Buyer
“prices ok but always feel you're having our pants down with delivery costs.”
Helpful Report
Posted 8 years ago
Adnan
Verified Buyer
“Just placed my order so I need more time to see how your service is”
Helpful Report
Posted 8 years ago
Ebuyer.com is rated 4.7 based on 53,525 reviews
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