Ebuyer.com Reviews

Name: Ebuyer.com
Rating: 4.74

4.7 Rating 53,525 Reviews

96 %

of reviewers recommend Ebuyer.com

Company Reviews

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Metrics

4.7

Based on 53,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know if Ebuyer is any good as I've just ordered.I'll leave a review when I get my order”

Helpful Report

Posted 7 years ago

“I only buy when postage is free as otherwise I feel the cost of postage makes the items expensive.”

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Posted 7 years ago

“Cost more than amazon/microsoft, but at least they had the device I wanted in stock...apparently”

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Posted 7 years ago

“Price is competitive, easy to order. But it's advertising free delivery, at checkout it then charge 5pound for delivery. Not impressed”

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Posted 7 years ago

“good and easy”

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Posted 7 years ago

“The product description was very poor and confusing. If you click on the link to it you should be informed how many pages the inks will do and a full description of the product.”

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Posted 7 years ago

“On the front page it shows PayPal as being available but when you come to pay it has disappeared ? Not very helpful.”

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Posted 7 years ago

“It took me a while to place this order,b'cus i think the procedure to get place an order is not straight forward,had to make several attempts to get through. Regards.”

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Posted 7 years ago

“I have been a customer for a long time. This last purchase was a poor experience due to the carrier used, not ebuyer but they choose to use Yodel. So I paid for a next day delivery for an urgently required SSD on Monday, had a carded delivery Tuesday morning (someone was home), contact via phone and text to Yodel ignored. No delivery Wednesday same contact issues with Yodel. Thursday morning I decided to cancel the order and purchase elsewhere. Delivery arrived and was refused as I had agreed to do this with customer services at ebuyer. Shame really as I have only ever had positive dealings with ebuyer in the past.”

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Posted 7 years ago

“On the spot service, click, order - done!”

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Posted 7 years ago

“In terms of choice there is no other company like Ebuyer. Prices are also perfectly acceptable. The main problem for me is the lack of choice in terms of delivery companies (something you had in the past), which means we are left at the mercy of joke companies like Yodel and DPD. I wouldn't mind paying an extra few pounds for using a better company like UPS. Please give the customer the choice and the service you provide will be almost perfect.”

Helpful Report

Posted 7 years ago

“Ebuyer plays to it's strengths, which is fast delivery on quality items with high stock levels. However it lets itself down on customer care and technical knowledge in house. They could maybe benefit from strengthening in that area and maybe providing product knowledge articles.”

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Posted 7 years ago

“The option of quick delivery!”

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Posted 7 years ago

“They are very easy to buy from, with a well presented and easy to navigate website. On the whole, the prices are competitive, though it can pay to shop around. They are let down by a poor returns policy that leaves the buyer without product or refund until they have taken some significant time to confirm that they are at fault. This means if you were in a hurry for something, you will have no choice but to buy it again or wait well over a week (at least in my case) to find out if they will replace it. On top of that, if your item is deemed faulty by their technical staff they are under no obligation to replace it with a similar item for the same price if they no longer have any of the original in stock.”

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Posted 7 years ago

“Good product price - extremely slow website, left wondering if transaction was happening...”

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Posted 7 years ago

“the proof will be in the pudding”

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Posted 7 years ago

“Recent change in ebuyer website made it less user friendly in my view. Saved wish lists have disappeared. When questioned ebuyer personel using chat they were not aware of changes and were unable to answer valid questions. Having been an ebuyer customer for a few years the recent changes and lack of info about changes is disappointing.”

Helpful Report

Posted 7 years ago

“Great selection of goods, competitively priced. However, I buy through a cashback site and every single transaction has been cancelled by Ebuyer, about a dozen over the last 28 months. So, good stock, but poor customer satisfaction.”

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Posted 7 years ago

“It was easy to shop and pay for goods. Disappointing how long it takes to process and receive an email code for a digital product though. This feature is relatively instant on most sites.”

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Posted 7 years ago

“had the products i needed although more expensive ln price on graphics cards and psu's compared to other places”

Helpful Report

Posted 7 years ago

Ebuyer.com is rated 4.7 based on 53,525 reviews