Ebuyer.com Reviews

4.7 Rating 53,525 Reviews

96 %

of reviewers recommend Ebuyer.com

Company Reviews

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Metrics

4.7

Based on 53,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Ebuyer.com 5 star review on 23rd October 2022

Steve Jobson

Ebuyer.com 1 star review on 20th August 2022

James Campbell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fact that it changed from a free shipping option to one that would have required me to pay every time i logged in to checkout an item did not leave me impressed.”

Helpful Report

Posted 8 years ago

“Is a bit annoying asking to sign up in order to buy the product. Also I didn't understand why after sign up I had to click three times in order to proceed.\ Finally asked me again to put my username /password because I didn't sing up for so long Although I created my account 2 minutes ago. This is a long internet journey and very annoying if the price of my product wouldn't consider to stay if the price wasn't so low.”

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Posted 8 years ago

“Good prices and amazing deals, but website design is a bit sloppy and information about products could be laid out better”

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Posted 8 years ago

“I'm writing this review after placing my first order. I haven't recieved the goods yet so I cannot comment on delivery times, packaging and after sales but with the promise of winning something for free, here's my review.... Easy to use website and prices seem very competive. So far so good.... watch this space for another review once the goods have arrived. Merry Christmas one and all!”

Helpful Report

Posted 8 years ago

“Had to phone up to get confirmation of registration. It would be great if you had a call centre to buy through the phone as online when you get glitches the human touch can smooth out the buying prices, as if you can't log on then you loose the sale. And I wanted to buy 3 laptops for my triplet boys and the digital offering only allowed me to buy 2 and no reason given why I couldn't order 3 so I only ordered 2 and you got 1 less sale, again the human side of process controls would have worked in your sales process. Overall good, but could do with more intuitive digital platform changes. First time buyer. Jit Patel”

Helpful Report

Posted 8 years ago

“Good price on the item I ordered, usually the delivery is prompt, much shorter than the 5 working days quoted, but in the run up to black friday, who knows? The facebook messaging was much more responsive than the 'website chat', who were unable to answer a simple tech question (product dimensions).”

Helpful Report

Posted 8 years ago

“value for money”

Helpful Report

Posted 8 years ago

“As a school I expected to just place an order and be invoiced accordingly especially as it was for only one laptop. However, I had to set up an account which took some time. Ordering will be easier next time as the account is now running. Most suppliers are happy to accept a school order and then invoice the school.”

Helpful Report

Posted 8 years ago

“I do not use ebuyer enough to remember my password. It would be better to have the option of being a "guest" so that I don't have to ask for my password every time - which takes ages (in terms of computer time) to come through”

Helpful Report

Posted 8 years ago

“Advertised the printer that I was buying at reduced price of £104.99 with free next day delivery. Once order placed, the price went back to original £119.99 and free delivery came with extra cost. Not straightforward pricing, Feel a bit cheated.”

Helpful Report

Posted 8 years ago

“Only just purchased laptop so yet to be delivered, will see what happens I guess, for the money I've spent expecting good things”

Helpful Report

Posted 8 years ago

“NOT HAPPY PAY PAL MUCH QUICKER TO BUY”

Helpful Report

Posted 8 years ago

“Had a bit difficulty at.first.no bother after that happy .”

Helpful Report

Posted 8 years ago

“All easy accept really frustrating as no clear details as to how to add delivery address”

Helpful Report

Posted 8 years ago

“Easy order process. Let's review again after delivery!”

Helpful Report

Posted 8 years ago

“Product was cheaper from eBuyer but the buying/registration process was slow and difficult compared to other sites.”

Helpful Report

Posted 8 years ago

“prices and range of products”

Helpful Report

Posted 8 years ago

“It didn't made me happy, although the items you sell are fairly cheap, delivered costs are a bit exaggerated.”

Helpful Report

Posted 8 years ago

“good range of products at a good price”

Helpful Report

Posted 8 years ago

“I will know how happy I am when I get my order !”

Helpful Report

Posted 8 years ago

Ebuyer.com is rated 4.7 based on 53,525 reviews