Eckman Reviews

“ Ordered something over a week ago. Item still not here. Phoned them and they said the item was out of stock when I made the purchase. Still took my money though. Paid an extra tenner for next-day delivery and still waiting. There was nothing on the website to say the item was out of stock. If Argos had what I was looking for, I wouldnt be waiting for it from this stupid company. ”

“ I ordered low value item 24th January. Still not received it although they charged 4.95 for 48 hour delivery. I sent an email to support 29th about 9 o'clock but no response. I have just gone in to reviews and wish I had done this before I ordered because there are so many negative reviews. I shall have a word with the correct authorities to see if anything that can be done to stop this company from trading . ”

“ I’ve purchased an item back on the 30th Dec and paid for next day delivery, We are now on the 24th January and still be arrival. E-Mails ignored, cost of calls extortionate. Top marks to this company for inefficiency abounding. DONT ORDER FROM THESE HALF WITS ”

“ Bought an Electric Weed Cleaner, actually via Home Shopping but with similar poor delivery to other reviewers. There is a wire brush but I used the nylon brush which is quickly wearing away. Eckman customer service did answer my email but only to tell me that replacement brushes are not available. It would appear that once this brush is fully worn the weeder becomes only fit for scrap. An expensive mistake on my part. ”

“ Ordered and paid £20 for 4 plants including delivery. ”

“ Do not buy from this company, sold me a leaf collector on next day delivery, when delivery didn't turn up I rang them and they advised they don't have it in stock. Asked for refund, told me they cannot confirm it in writing on an Email!!! So now just have to wait and see ”

“ 99 for next day delivery and so far two weeks later I’m still waiting for my order. ”

“ Customer Services not answered two emails requesting delivery date for a flexible hose ordered 18th June. Reading other reviews does not make good reading. Reference to the Ombudsman looks to be on the cards ”

“ Customer service is not very good, ordered to items to find one out of stock with at least 6 week expected delivery date. Requested item be removed from the order so the in stock one could be delivered and refund to date nothing so not ahappy customer who will buy elsewhere. ”

“ Ordered hedge cutter paid £10 for next day delivery no sign of it emailed no response phoned 6 times all you get is there are over 5 in the queue, next step trading standards. ”