Eckman Reviews

Name: Eckman
Rating: 1.54

1.5 Rating 586 Reviews

12 %

of reviewers recommend Eckman

Company Reviews

Questions

Metrics

1.5

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Phone:

0203 455 0497

Email:

sales@eckman.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 3 fruit trees. Arrived promptly. One didn't take. Eckman instantly replaced. Couldn't ask for more.”

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Posted 10 months ago

“I wanted to cancel an order I had made for two chairs. Contacted Eckman by email and telephone. Had no problem speaking to someone on the telephone and my order was cancelled immediately. I received a response from my emails and my payment was reimbursed within 24hrs . After reading previous reviews I felt I needed to write about my experience which was positive .”

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Posted 4 years ago

“Got what I ordered in the time I expected”

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Posted 4 years ago

“So pleased I read the customer reviews before I purchased anything from them. Out of the 20 I read only 2 were ok. I will NOT be buying from them....”

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Posted 4 years ago

“Great customer service, fast dispatch and delivery. Would use again. 5 star rating. Special thanks to Julie.”

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Posted 4 years ago

“Delivered on time, kept me up to date with out of stock products, refunded instantly for a discontinued product 10 out of 10 ,”

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Posted 7 years ago

“I bought an Eckman chainsaw about a year ago and after about six months it developed a fuel fault and on contacting Eckman it was suggested that I take it to my local dealers and ask them to have a look at it , but unfortunately they wouldn't look at it because and I quote ( it's not a recognised make . I contacted Eckman again and virtually by return they sent me not a replacement one but a compleat upgrade free of charge . That's what I call service . Ten out of ten to Eckman .”

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Posted 8 years ago

“Ordered shears & Scissors' sharpener on 4th July 2016 and received the Item on 6th July 2016.I have seen lots of negative reviews, some of them, quite nasty, but this has certainly not been my experience!”

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Posted 8 years ago

“Purchased a telescopic hedge trimmer from Eckman. Came within the stated delivery dates. Excellent product and excellent price, what more can you want. Terry”

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Posted 9 years ago

“Nigel K Ordered telescopic chainsaw & hedge trimmer on Sunday then read the reviews, had I also been taken for a ride, decided to call customer services on Thursday to check if all ok, call was answered quickley and was advised goods were out for delivery, a quick phone call to the delivery address confirmed goods had been delivered, the quality of the products looks to be very good. I would always advise to pay by Pay Pal. All in all a very good experience”

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Posted 10 years ago

“F FROM ORDER TO DELIVERY EVERY THING WENT SMOOTH SUPER VAC BLOWER BEST THING SINCE SLICED BREAD SHOULD HAVE GOT ONE YEARSS AGO”

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Posted 10 years ago

“bought a leaf blower, it is supposed to vacuum but it doesn't do that very well.”

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Posted 10 years ago

“Your products are very good.Once I had placed my order delivery was within reasonable time and i am a happy customer having ordered your other products in the past”

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Posted 10 years ago

“My gardener says the hedge trimmer is 'Magnificent' and does exactly what it claims. He hopes it will continue to give excellent service for many years.”

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Posted 10 years ago

“good packaging quick delivery very pleased”

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Posted 10 years ago

“excellent product. love the long reach, makes cutting hedges a lot easier.”

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Posted 10 years ago

“Brilliant Item for the price, Brilliant delivery time and package. Highly recommend. Thank you to all concerned. Mick Gruber.”

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Posted 10 years ago

“Perfect leaf BLOWER VACUM and MULCHER highly recomended”

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Posted 10 years ago

“Excellent product cut hedges in 1/2 the time and no stretching”

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Posted 10 years ago

“Excellent service excellent prouduct”

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Posted 10 years ago

Eckman is rated 1.5 based on 586 reviews