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I strongly advise against building up a credit with them, as they will mismanage your bills and withhold your credit without any means of refund.
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posted 2 years ago
- Kevin Mcmahon
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We have a smart meter which today 20/11/2021 has a problem and will not take payments. We have also tried to update in a shop, which did not work either. Payment gets accepted, you get a receipt, then notification of a refund as there is a problem. They do not work at the weekend so we are unable to speak to anyone, we are pensioners and are extremely cold. We are now changing our gas & electricity provider
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posted 3 years ago
- Anonymous