“I have no idea how they have such a high score on here. I ordered timber lengths, oil and screws £430+. Delivery in 3 days is a total lie, not to South London anyway. Timber arrived one week after order, mouldy, wet, full of knots and chipped and damaged in parts. I couldn't believe my eyes. They messed me about for two weeks and eventually arranged to collect it, delayed the collection by two days and then came a day before they said they would. From the driver's surprise to see me answer the door, they were obviously betting on me not being home so that they can refuse to offer me a refund. Total scammers. If you want to roll the dice with them, be my guest.”
“Always happy with the quality of the onduline roofing sheets we use to cover the field kitchens, loos and showers at our off grid campsite in Lincolnshire, the Big Sky Hideaway. It's strong stuff, robust, lasts for years and the service is great.”
“Excellent service delivered on time. Lovely delivery driver all parts delivered. Nothing missing good quality excellent value would definitely buy again”
“After doing a lot of searching around for decking I committed to ordering from edecks as the value seemed great. I was not disappointed at all. Great service, on time delivery and the decking looks great. We are delighted!”
“Having used this company for over 6 years, I think this will be my last order. Their aftersales service is so poor and they are getting complacent regarding loyal customers.
My google review has more detail, but trust me, they have declined over the years for Trust and competency.”
“Very easy to order. Delivery is fantastic even for a cramped little private road. Prices are competitive and stock comes as ordered in good condition! I don't buy from anywhere else anymore.”
“Helpful and friendly service , very easy to deal with .
The ordering was easy and everything turned up on time . The delivery driver was very helpful and polite .
Pricing was competitive and would recommend to anyone . 5 Stars”
“Very easy to order, price very competitive, delivered as promised and very helpful delivery driver. Great service and will definitely use E-decks again.”
“This is the third time I have used this company and cannot praise them enough for product and service and delivery. Wouldn’t hesitate to recommend and use again and again.
Thank you.”
“Ordering is easy and delivery very quick. Upon checking the decking 4 planks were of poor condition, contacted customer service to be informed that we should expect a waste of 10% and so offered to replace 2 planks. Was disappointed with this response as this would mean that of my order of around £580 pounds £58 pounds was instantly wasted. I have used e-decks before and had no problems.”
