“
I have been with EDF for a number of years now
I got through to a delightful female EDF
Telephone employee
She was amazing at a time in my life when I feel very vulnerable (loss of husband of 42 years in January)
This lovely person helped me change my tarrif without charge to a much more affordable one when I had been locked in to a less affordable one
before the government dropped the prices
She was patient and very empathetic so thank you EDF for providing a fantastic service
Grateful on every level
”
posted 9 months ago
- Karen Evans
“
Excellent customer service and speedy reply to my phone call
”
posted 1 year ago
- Amanda Williams
“
Just had a smart meter fitted yesterday evening, excellent service and a friendly and knowledgeable guy didn't catch his name, can you track him down and thank him.
”
posted 2 years ago
- Tony Buckingham
“
Great transition and excellent customer service.
”
posted 5 years ago
- D