Edwin Novel Jewelry Design Reviews

Name: Edwin Novel Jewelry Design
Address: 650 s hill street, los angeles, California
Rating: 4.88

4.9 Rating 832 Reviews

98 %

of reviewers recommend Edwin Novel Jewelry Design

4.9

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle-free! When it comes to this vendor, they have the best communication. Eager to suit all my needs, I can tell Mr. Novel's team goes to lengths to give us that blissful moment: the engagement ring. Happy customer every time!”

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Posted 5 years ago

“My husband ordered a diamond pendant for me and I just got it today. The quality of my pendant is unmatched. I love how you guys made it for me, it makes me feel special and I appreciate that you offer platinum for people like me that has allergies. Satisfied with the service and I will definitely be using my returning cust discount for my next purchase!”

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Posted 3 months ago

“I absolutely love love love these people. Their customer service is top notch – they’re all so kind. It made my husband and I feel so at ease when it came to choosing a very important decision for our relationship. We got my engagement ring and our wedding bands here and neither disappoint!”

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Posted 4 months ago

“I’ve developed a great relationship with the Edwin Novel jewelry team over the past few years. They have been very professional and patient with my requests. Whenever I am in need of a beautiful piece for myself or for someone else, they always come through for me with something truly special. It is clear to me why they’ve earned their reputation.”

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Posted 4 months ago

“Im honestly glad I bumped into your website, I found the best gift for my daughter’s graduation at a very reasonable price. The shipping and packaging is very fast and discreet. My daughter just got her earrings today and loves it! Absolutely a great experience!”

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Posted 4 months ago

“Great experience for me and my wife. Thank you for making our matching ring bands and being able to accommodate our requests. Free shipping fee and the packing was also a plus!”

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Posted 4 months ago

“My wife loves her necklace. I appreciate the quick response and great customer service you guys have. I made my wife happy, I'm happy! Highly recommend”

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Posted 5 months ago

“I needed something for my daughter’s graduation and I found Edwin Novel, I scrolled for minutes coz they have quite wide selection of great designs. I picked the earrings I know my daughter would love. I just got it today, and Im very satisfied with how they look in person. Thank you Edwin Novel”

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Posted 5 months ago

“I am very impressed with how pretty my earrings turned out! I love the packaging, very discreet and I appreciate that they were hand made. Very pleased with my experience with Edwin Novel! 10/10 would recommend”

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Posted 5 months ago

“Beautiful jewelry and amazing customer service. They responded to my emails right away, with answers to all of my questions. I had no prior knowledge about diamond clarity, but after several conversations with their team, I feel like an expert now. The pendant they made for me is gorgeous. They worked with me to help find the best possible diamond within my budget. I love that they have a lifetime exchange policy, so that I may upgrade at any point. But honestly, the stone they sent me is so beautiful, I can’t imagine ever trading it in. Very happy with the pendant I ordered, and truly appreciative of the team at Edwin Novel Jewelry Design!”

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Posted 6 months ago

“Found my forever jeweler! I called and placed an order with Edwin Novel for two custom necklaces for my daughters. The team was a delight to work with. They made the pendants from scratch. Very cool to come up with an idea and a couple of weeks later to be able to see that idea come to life. My daughter’s love their necklaces. Gorgeous workmanship, and the diamonds are pure magic. Will definitely be going through Edwin Novel for all of my future jewelry purchases.”

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Posted 6 months ago

“Bought my daughter a pair of diamond earrings as a graduation present. I just received the earrings and am so excited to give them to her. I know she is going to love them, they are gorgeous. I love them so much, that I’m thinking of buying myself a pair now too.”

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Posted 6 months ago

“For my birthday, my boyfriend bought me a pair of diamond earrings from Edwin Novel. They are perfect, exactly what I wanted. Since my BF doesn’t know anything about diamonds, he said he called their customer care phone number and asked for recommendations to make sure he got me a good stone. The customer care team did an amazing job, because the earrings are beautiful. I love them so much. Thank you, Edwin Novel!”

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Posted 6 months ago

“I bought a pair of earrings from Edwin Novel and am very happy with the results. The staff was friendly and answered all of my questions in a timely manner. The earrings are gorgeous. I had a lot of fun browsing the company’s website. I have so many more items in my shopping cart that I plan on buying in the near future. Very pleased with my purchase!”

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Posted 6 months ago

“Thank you Edwin Novel for creating a special ring for my special day. I ordered a custom-made engagement ring and was very impressed by the talented team at Edwin Novel. The ring arrived in a timely manner, was affordable, and was exactly what I was looking for. Great quality diamond and workmanship. Will definitely be ordering my wedding bands from them too.”

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Posted 6 months ago

“Every time I purchase jewelry from Edwin Novel, I am amazed by how beautiful the diamonds are. Flawless and bright. It’s a lot of fun to browse their website, with many gorgeous options to choose from. Excellent quality. Very impressed by the team at Edwin Novel Jewelry Design.”

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Posted 6 months ago

“Just received my diamond ring from Edwin Novel, it’s so beautiful! The diamond is unbelievably gorgeous–super bright and shiny. The setting for the ring is extremely intricate, very impressed with the craftsmanship from the team at Edwin Novel. This ring is truly a piece of art. Thank you for such a magnificent piece of jewelry, Edwin Novel!”

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Posted 7 months ago

“I’ve been buying jewelry from Edwin Novel for years, and my experience gets better and better with each purchase. They really value their customers and take pride in their craftsmanship. I respect the work ethic of their team, and am impressed with the results. The diamonds I’ve received from them are breathtaking. Looking forward to my next purchase from Edwin Novel!”

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Posted 7 months ago

“The best customer service I’ve ever experienced. I wanted to make a custom ring for my girlfriend. I reached out to the team at Edwin Novel and collaborated with them on the design. They were so patient with me, I cannot thank them enough. Very grateful for all of their help. The design was quite complex and they did a fantastic job at crafting it. She was thrilled when I gave it to her. Very talented team at Edwin Novel Jewelry Design!”

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Posted 7 months ago

“Just received the most gorgeous diamond ring from Edwin Novel Jewelry Design! I wanted to buy myself something special for my birthday, and I’m sure glad I did. I feel amazing wearing this ring. The diamond is huge and bright. The ring itself has a super intricate design, very impressed with the craftsmanship from the team at Edwin Novel. Thank you ENJD for the best birthday gift ever!”

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Posted 7 months ago

“Just received the most elegant pendant from Edwin Novel Jewelry Design. Yellow Gold with a shiny diamond in the center. It matches perfectly with a pair of earrings that I purchased from them last year. There were so many gorgeous pendants to choose from on their website. I will be buying all of my necklaces from them in the future. Great quality and affordable prices. It’s a win/win!”

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Posted 7 months ago

Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews