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Edwin Novel Jewelry Design Reviews

4.9 Rating 832 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 832 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Edwin Novel Jewelry Design were wonderful to work with - the ring is gorgeous, came super quick, and they were always exceedingly prompt to respond to messages. I'll be ordering my wedding band from them, for sure!
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Posted 6 years ago
Fast shipping! Picture holds true to item you receive. Many compliments!
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Posted 6 years ago
I LOVE my earrings! The diamonds are gorgeous.... just beautiful! I love the settings. I think they actually make the diamonds appear larger. They are very comfortable to sleep in. In fact, I haven't taken them out since I got them. All in all, I couldn't be more pleased. Thank you to all of the staff at Edwin Novel Jewelry Design. You made the whole experience very enjoyable. I look forward to doing business with you again in the future.
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Posted 6 years ago
a wide range of items. ask for help from customer service if you are not sure what kind of grading you should select.
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Posted 6 years ago
My order did not come on time. Our christmas is ruined.
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Posted 6 years ago
This is a dainty, super cute ring. The shipping was very fast. These rings are also great for stacking.
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Posted 6 years ago
Great shopping experience and wonderful assistance from Edwin Novel Jewelry Design customer service.
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Posted 6 years ago
My wife is extremely happy with the new earrings. It was a great surprise. And thanks so much for getting them ready and shipped before Christmas! That made all the difference! BTW, she has been wearing the new earrings together with the smaller ones that I purchased previously, so it looks like we’ll be holding onto to them for now. They really do look great together. Thanks again and happy new year!
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Posted 6 years ago
Best price, excellent quality and smooth process!
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Posted 6 years ago
The martini studs that they have are wonderful. The good thing is that you have multiple options on your website to customize the jewelry. Thank you for the excellent service.
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Posted 6 years ago
Customer service is top notch and they were able to manufacture my ring in less than three weeks. Their pricing is very competitive as well. They were also able to customize the halo of the ring into a pear shape and add mill-grain without a hitch.
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Posted 6 years ago
I absolutely love the ring I purchased. I get so many compliments on it and it was everything and more than I expected. I called to see when I could expect to get it and the girl was very helpful. It arrived exactly when she said it would. Thanks to all of you.
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Posted 6 years ago
When I initially got them I thought they were quite small but they were actually decently sized when I put them on. Love them.
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Posted 6 years ago
The ring is awesome. My fiancee really loves it. Thank you so much for the outstanding service from you and your team.
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Posted 6 years ago
A perfectly cut diamond and excellent customer service.
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Posted 6 years ago
WOW!!! I LOVE my engagement ring! I literally searched everywhere for my ring in the states of NC and CA. I spent hours comparing fancy yellow stones, rings and talking to jeweler after jeweler and gemologist after gemologist. Your store had, hands-down, the best price for a stunning, certified stone in a beautiful 18K white gold ring (with diamonds all around my fancy, yellow diamond).
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Posted 6 years ago
Wow. This ring is exquisite. I was pretty nervous at first, because of the low price, but after receiving the ring and opening up the box, I was absolutely amazed. The diamonds are flawless, and look far more beautiful than any natural diamond I've ever seen. And, having grown up in a jewelry-obsessed family, I've seen a lot of diamonds. I couldn't be more impressed with the quality, price, and customer service.
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Posted 6 years ago
Going through this process I honestly didn't know what to expect. Edwin Novel Jewelry Design made me feel comfortable, I trusted you guys and couldn't have asked for a better experience. Thank you guys so much and what a great job y'all did on the ring!!!
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Posted 6 years ago
really pretty earrings - perfect gift for my Sister
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Posted 6 years ago
This ring is even more beautiful in person than it was online! The attention to detail is amazing, and the sapphires are a gorgeous deep blue color. The sparkle is outrageous. It is exactly 100% the ring that I would have designed for myself if I had the skills that Edwin Novel does! I live in a military community with a lot of young Marines looking for the perfect engagement ring to get their girlfriends, and I will be directing every single one of them to Edwin Novel Jewelry Design. I was able to divide the cost into smaller payments to fit my budget, and I received the ring only 7 days after making the final payment! I would absolutely recommend this topnotch company.
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Posted 6 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 832 reviews